Key Skills

Job Description

Open Application We operate across the Netherlands with sites in Utrecht, Eindhoven, Rotterdam, Heerenveen, Zwolle, Nijmegen, and Geldermalsen. We are always looking for top talent to strengthen our operations team. If you want to join Picnic but don't see an open Site Lead vacancy in your preferred location, please submit an open application here to join our talent pool. Our recruiting team regularly reviews candidates in this pipeline and will reach out as soon as a matching role opens up. In a nutshell As FC Lead, your mission is to build a high-performance, customer-first culture by enabling your team and creating a great place to work. You own site performance across safety, quality, and cost, with an driving excellence through 6S standards and Lean programs. By prioritizing leadership coaching and internal team development you deliver sustainable, reliable results that consistently exceed customer expectations. Tricks of the trade Lead the site: Take responsibility for site performance on a weekly, period, and annual basis, meeting safety, quality, and operational KPIs. Build people culture: Create a high-performance environment where teams are supported, motivated, and accountable. Develop leaders: Guide and coach Operations Managers and Supervisors to strengthen leadership quality across the site. Drive key metrics: Deliver results on retention, perfect deliveries, delivery capacity, UPH, cost, and operational standards. Manage incidents and planning: Handle critical incidents, manage escalations, and ensure smooth operational planning and continuity. Lead HR and external affairs: Primary contact for the FC People Partner with direct accountability for complex HR cases; work with external stakeholders and authorities as required. What You'll Bring Bachelor’s or Master’s degree in relevant field 6+ years operations experience, including large multi-shift teams Familiar with fast-paced environment Proven ability to lead, coach, and build high-performing teams Experience driving Lean and continuous improvement initiatives Proven ability to deliver results through KPIs and operational standards Strong problem-solving and decision-making skills, managing critical incidents Fluent in English and Dutch Location Flexible: We have sites throughout the Netherlands in the following locations; Utrecht, Eindhoven, Rotterdam, Heerenveen, Zwolle, Nijmegen, and Geldermalsen. During your application we will consider together which site makes most sense for you to begin your journey at Picnic. We are a fast-paced, growing company and due to this we require location flexibility from our Operations team. Picnic perks You'll receive a competitive compensation package, including: 25 vacation days per year to recharge your batteries The option to lease a car You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations A flexible company pension plan called “Doenpensioen” at a.s.r. Picnic laptop and smartphone An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact! The chance to work in an international environment with motivated team members & legendary company events Many internal learning and development possibilities as well as professional soft skill & leadership trainings at a specialized external party

Core Responsibilities

Lead fulfilment center performance across safety, quality, cost, and operational KPIs, while maintaining continuity through effective planning and incident management. Build a customer-first, high-performance culture by coaching leaders, developing teams, and driving Lean and 6S standards.

Requirements

Requires a bachelor's or master's degree in a relevant field and at least six years of operations experience, including experience with large, multi-shift teams. Candidates should have a track record in leadership, coaching, Lean improvement, KPI delivery, and critical incident management, and be fluent in English and Dutch.

Benefits

• 25 Vacation Days
• Company Car Leasing Option
• Freshly Prepared Meals and Snacks
• Flexible Company Pension Plan
• Company Laptop and Smartphone
• Professional Development and Leadership Training
• International Work Environment
• Company Events
• Opportunity to Lead Projects