Key Skills

Job Description

About us Make a difference for customers and partners worldwide in an international, diverse environment. At the Mercedes-Benz Customer Assistance Center (CAC) in Maastricht, you play a key role in supporting customers and partners worldwide while representing one of the world's most respected brands. Years of experience and our strong focus on customer centricity have given us the expertise to steer and develop global Customer Contact Centers (CCC) around the world. We belong to the Mercedes-Benz Global Customer Service & Parts division, and we work closely with other departments and divisions to deliver the best customer journey possible. With an international team of over 1,000 colleagues, our mission is to provide an exceptional experience for our customers, as well as supporting retail and logistics organizations. Internship Opportunities At Mercedes-Benz CAC Maastricht, we offer internship opportunities across a variety of business functions. Depending on your educational background and interests, opportunities are available in areas such as IT & Digital Solutions, Customer Experience, Product Management, Business Operations, Communications, Logistics, Facility Management and Project Management. Our internships provide you with the opportunity to gain practical experience, contribute to meaningful projects and develop your professional skills within a truly international environment. What can you expect? As an intern at Mercedes-Benz CAC Maastricht, you will: Gain valuable hands-on experience within a global organization Support business projects and day-to-day operations Work closely with experienced professionals from different backgrounds Take ownership of your own tasks and responsibilities Contribute ideas and improvements within your team Develop professional and personal skills in an international environment Build a strong foundation for your future career This is what we are looking for: Students enrolled in a Bachelor's or Master's programme Proactive and eager-to-learn individuals Strong communication skills Good command of English Team players with an international mindset Curious and motivated individuals who enjoy taking initiative Become part of the Mercedes-Benz CAC and experience the following benefits: We offer you an internship in a multicultural, dynamic, and informal international working environment: 6 months full-time internship, 40 hours per week, Monday to Friday. Internship compensation, € 800, - gross per month based on 40 hours per week. Starting date: February / March 2027 The internship needs to be a part of your study program; graduates are not allowed to apply. Interested? Would you like to gain practical experience at Mercedes-Benz CAC Maastricht? Visit our careers website to view the available internships and apply for the position that best fits your background and interests. Apply via our careers website: https://careers.cac.mercedes-benz.com/vacancies For data protection reasons, we cannot accept applications via other channels. We look forward to your application.

Core Responsibilities

Interns support business projects and day-to-day operations in a selected function, taking ownership of assigned tasks and contributing ideas for improvements. They work with experienced colleagues in an international environment and help support customers, retail organizations, and logistics organizations.

Requirements

Applicants must be enrolled in a bachelor's or master's program, and the internship must be part of their study program; graduates are not eligible. Candidates should be proactive, eager to learn, communicate well in English, work effectively in teams, and show curiosity and initiative.

Benefits

• Internship Compensation
• International Working Environment
• Hands-On Experience
• Professional Development