Key Skills

Job Description

🏢 About Dealsuite Dealsuite is a fast-growing fintech scale-up headquartered in Amsterdam. We operate Europe's largest M&A dealmaking platform, used by over 1,750 firms across 60+ countries - including top-10 M&A advisory firms, private equity funds, and corporate M&A teams. Our mission is to transform the European M&A market, and we're expanding our UK&I team. 💼 Client Success Manager – UK&I Location: Amsterdam (with UK&I market focus) Type: Full-time As Client Success Manager for the UK&I market, you are the primary point of contact for our UK&I Members. You own the full client relationship - from onboarding through renewal - and play a key role in driving platform adoption, satisfaction, and retention across one of our most strategic growth markets. You combine a consultative approach with commercial awareness, and you thrive in a fast-paced, international environment. 📝 Key Responsibilities Manage and grow a portfolio of UK&I clients, conducting regular check-ins, business reviews, and renewal conversations Build trusted, long-term relationships with M&A professionals - advisors, PE funds, and corporate development teams Drive platform adoption through onboardings, live demos, and proactive coaching Identify upsell and expansion opportunities within your portfolio Validate and activate company profiles for the Dealsuite network Contribute to shaping and improving Client Success processes and playbooks Collaborate with Marketing on client activation campaigns and initiatives Stay current on M&A trends and developments in the UK&I market 🧑‍💼 Your Profile 2+ years of experience in a client success, account management, or commercial role - preferably in SaaS, fintech, or financial services Strong affinity with M&A, corporate finance, or the broader deal advisory ecosystem Proven ability to manage multiple client relationships independently and hit retention/expansion targets Excellent communication skills - you're comfortable engaging senior stakeholders at advisory firms and PE funds Native or near-native English speaker; additional languages are a plus Structured, proactive, and commercially driven 🎁 What We Offer Competitive salary with a quarterly performance bonus tied to your impact Full-time role based in Amsterdam, with an international focus in the M&A industry A clear growth path within a fast-scaling company High-quality direct exposure to partners, clients, and prospects across the UK&I market Room to shape your own role and contribute to team development An ambitious, energetic team that moves fast and takes ownership 📩 Apply Interested? Send your CV and motivational letter to Malcolm Saleeb on [email protected]

Core Responsibilities

Manage the full client relationship for UK&I members, from onboarding through renewal, while driving platform adoption, satisfaction, retention, and account growth. Build trusted relationships with M&A professionals, validate company profiles, improve client success processes, collaborate on activation campaigns, and stay informed about UK&I market developments.

Requirements

Candidates need at least two years of experience in client success, account management, or a commercial role, preferably in SaaS, fintech, or financial services, and a strong interest in M&A or corporate finance. They should be able to manage multiple client relationships independently, meet retention and expansion targets, communicate effectively with senior stakeholders, and speak English at a native or near-native level.

Benefits

• Quarterly Performance Bonus
• Growth Opportunities
• International Exposure
• Role-Shaping Opportunities