Business Development Manager
Key Skills
Job Description
About the Role We are looking for a Business Development Manager to drive new customer acquisition and business growth. The role focuses on developing new business opportunities, selling integrated logistics solutions, and building long-term customer relationships. Key Responsibilities Develop new customers and build a strong sales pipeline through direct outreach, LinkedIn, industry events, customer visits, and other business development activities. Identify customer needs and develop tailored logistics solutions covering warehousing, fulfillment, transportation, distribution, e-commerce logistics, and cross-border supply chain services. Manage the full sales cycle from prospecting and qualification through solution design, pricing, negotiation, contract signing, and project handover. Lead RFQ, RFP, and tender processes and coordinate with Solution, Operations, Finance, Legal, and Product teams to develop competitive commercial proposals. Develop and maintain customer relationships and identify opportunities to expand business within existing accounts. Monitor market and industry trends and identify new customers, sectors, and business opportunities. Qualifications 5+ years of experience in B2B sales, business development, or key account management. Experience in logistics, supply chain, 3PL, warehousing, freight forwarding, e-commerce, or retail is preferred. Proven ability to independently identify, approach, and convert new customers, with experience managing complex sales cycles and commercial negotiations. Experience with RFQ, RFP, tender processes, and solution sales is preferred. Strong understanding of B2B procurement and decision-making processes, with strong commercial, communication, and project management skills. Experience with leading logistics or supply chain companies, major e-commerce platforms, or their ecosystems is preferred. An established customer or industry network in e-commerce, retail, consumer electronics, automotive, furniture, fashion, or other relevant sectors is a strong advantage. Experience supporting Chinese companies expanding internationally or managing China-Europe cross-border logistics projects is preferred. Fluent English is required. Chinese is a strong advantage. Additional European languages are a plus. Willingness to travel for customer meetings and business development activities.
Core Responsibilities
Acquire new customers and grow business by identifying opportunities, developing tailored logistics solutions, and managing the sales cycle from prospecting through contract signing and handover. Lead RFQs, RFPs, and tenders, coordinate commercial proposals across internal teams, and expand existing customer relationships while monitoring market trends.
Requirements
Requires at least five years of experience in B2B sales, business development, or key account management, with the ability to win new customers and manage complex sales cycles and negotiations. Logistics or supply chain experience, tender and solution-sales experience, relevant industry networks, and China-Europe or international expansion experience are preferred; fluent English is required, while Chinese and other European languages are advantageous.
About JD.COM
Industry: Software Development
Company size: 10,001+ employees
JD.com, also known as JINGDONG, is a leading e-commerce company transferring to be a technology and service enterprise with supply chain at its core. JD.com’s business has expanded across retail, technology, logistics, health, property development, industrials, and international business. Ranking 44 on the Fortune Global 500, JD.com is China’s largest retailer by revenue. JD.com serves over 600 million customers and has set the standard for e-commerce through its commitment to quality, authenticity, and competitive pricing. The company operates the largest fulfillment infrastructure of any e-commerce company in China, enabling 90% of retail orders to be delivered within the same or next day. JD.com also promotes productivity and innovation across a range of industries by offering its cutting-edge technology and infrastructure to partners, brands, and diverse sectors.