Key Skills

Job Description

At Tellent, we're on a mission to help organisations attract, hire and retain the right people. Our products support thousands of companies across Europe, and we're looking for an Account Manager to grow our most strategic Benelux customers. As our Account Manager Benelux, you'll own and grow a portfolio of Tellent's most strategic, high-value accounts across the Netherlands and Belgium. You'll build genuine, long-term relationships, understand these customers better than anyone, and drive growth through upsell, cross-sell and upgrades — bringing them deeper into the Tellent platform (Tellent Recruitee, Tellent HR and Tellent Grow). It's a senior, high-autonomy and proactive role: you generate your own pipeline, take full ownership of your book, and set the commercial bar for the team. About The Team You'll be part of the Benelux Account Management team, based in our Amsterdam office and working closely with Customer Experience, Marketing and Revenue Operations. You'll focus on expansion — upsell, cross-sell and upgrades — while Customer Experience own renewals, so you can invest your time where you create the most value. As the senior AM in the team, you'll be a reference point for what great, strategic account management looks like. Your 12-Month Journey During the first 3 months: You'll immerse yourself in our products, customer base and expansion opportunities, and take full ownership of your book. You'll start building account plans for your top accounts and having your first commercial conversations. Within 6 months: You'll be independently running your book and generating your own pipeline, with strong level relationships across your accounts and impact-driven discovery conversations. You'll be a trusted voice in deal reviews and forecasting. After 1 year: You'll be managing multiple complex expansion trajectories at once, contributing meaningfully to net revenue retention with a healthy, well-covered pipeline — and actively raising the commercial bar for the team. What you'll be doing Own and grow a portfolio of Tellent's most strategic, high-value Benelux accounts as long-term relationships Drive expansion through upsell, cross-sell and upgrades, bringing customers deeper into the Tellent platform Build a 360° view of every account — decision-makers, hiring cadence, talent processes, agencies and group structure — and spot where you can add value Build and execute multi-quarter account plans for your top accounts, anticipating customer needs before they surface Generate your own pipeline through proactive, self-sourced outreach Run impact-driven, multi-threaded discovery with senior stakeholders up to director level, focused on business value Partner closely with Customer Experience on account health, timing and expansion readiness Maintain sharp pipeline discipline, CRM hygiene and accurate forecasting in HubSpot What you bring Fluent in Dutch (required, C1+) and English Proven commercial experience in a SaaS/tech environment, ideally in account management or expansion, with a track record of creating and growing strategic accounts A strong record of independently building, managing and closing your own pipeline, with sophisticated, multi-stakeholder (director-level) negotiation experience A proactive, entrepreneurial mindset — you take full ownership and build from your own initiative Strong commercial and business acumen — you quantify value, build compelling business cases and prioritise by long-term account value A customer-first approach — you spot expansion opportunities while keeping the relationship and long-term value front of mind Excellent pipeline management and CRM discipline Success in this role looks like Consistent expansion revenue from upsell, cross-sell and upgrades across your book A healthy, well-covered self-sourced pipeline with accurate forecasting Deep, multi-threaded relationships across your most strategic accounts Account plans in place and progressing for your top accounts A strong, collaborative partnership with Customer Experience What we offer Hybrid working from our beautiful canal-side office in Amsterdam Diverse and international team environment €1,500 annual training budget Pension plan, wellness perks & commuting/travel reimbursement 28 paid holiday days + 2 additional days in 2026 Work from anywhere for 4 weeks per year Apple MacBook and all tools you need to succeed €200 home office budget About Tellent Tellent is a leading Talent Management Suite designed to empower HR & People teams across the entire employee journey. Our all-in-one platform combines an Applicant Tracking System (Tellent Recruitee), an intuitive HRIS (Tellent HR), and powerful Performance Management software (Tellent Grow). With 250+ team members globally, 7,000+ customers in 100+ countries, and a growing ecosystem of 500+ partners, we help organizations attract, grow, and retain top talent — and we’re just getting started. AI in our recruitment process We use our internally developed AI tools to help streamline our recruitment process. However, technology never makes a decision. Every candidate is personally reviewed by our team. Your journey with us is guided by people, supported by tech. Curious about how it works? Read our AI Statement, check our Privacy Policy, or chat with us at [email protected]. If you require accommodations or support during the recruitment process, please let us know — we’re happy to help.

Core Responsibilities

Own and grow a portfolio of strategic Benelux accounts by building long-term relationships, creating account plans, and driving expansion through upsells, cross-sells, and upgrades. Generate and manage a self-sourced pipeline, lead discovery and negotiations with senior stakeholders, and maintain accurate CRM records and forecasts while partnering with Customer Experience.

Requirements

Candidates must be fluent in Dutch at C1 level or higher and in English, with proven commercial experience in SaaS or technology, ideally in account management or expansion. They should have a record of independently building and closing pipelines, negotiating with multiple senior stakeholders, demonstrating strong commercial judgment, and maintaining disciplined CRM and pipeline management.

Benefits

• Annual Training Budget
• Pension Plan
• Wellness Perks
• Commuting and Travel Reimbursement
• 28 Paid Holiday Days
• Two Additional Holiday Days in 2026
• Work From Anywhere for Four Weeks per Year
• Apple MacBook
• Home Office Budget