Key Skills

Job Description

About The Job Are you a service-minded person with a strong sense of hospitality who loves creating great experiences for guests? We are looking for an enthusiastic Host who always goes the extra mile. What Will You Be Doing You are the first point of contact for guests, assisting with check-ins, check-outs and questions. You share recommendations and offer to make reservations. You take calls and handle room reservation requests. You help guests with luggage and ensure a warm farewell. You support the breakfast service and assist in the lobby when needed. You maintain a clean and welcoming environment. WHO ARE WE? Leonardo Hotel Hengelo City Center is a modern hotel located in the heart of Hengelo, within walking distance of the central railway station. Thanks to its central location, comfortable rooms, and excellent facilities, the hotel is the ideal choice for both business travelers and leisure guests. Job Requirements WHO ARE YOU You always put the guest first. You are flexible, energetic and calm in any situation. You have experience as a receptionist; F&B experience is a plus. You work well independently and in a team. You are proactive, responsible and a real go-getter. Experience with reservation systems and first aid is an advantage. You speak fluent Dutch and English; additional languages are a plus. At least two years of hospitality experience. You can easily travel to work at all times. To be considered for this role, applicants must be an EU citizen or hold a valid work permit for the Netherlands. WHAT’S IN IT FOR YOU? Salary range mentioned is monthly gross and for employees aged 20 and over. Travel allowance for commuting distances of 10 kilometers or more. Overtime can either be paid out or converted into additional time off. Extensive opportunities to attend training courses and further develop yourself. Career growth opportunities within the organization. Purchase products at a discounted rate, such as an (electric) bicycle or mobile phone, with an average tax benefit of 40% through FiscFree. Access to an employee benefits program for hotel stays. A unique experience where you can enjoy an overnight stay, including dinner and breakfast, to fully get to know your workplace. COME SOON TO DRINK COFFEE WITH US! Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: [email protected]

Core Responsibilities

Welcome guests as their first point of contact, assist with check-ins, check-outs, questions, reservations, calls, and luggage, and provide a warm farewell. Support breakfast and lobby operations, share local recommendations, and help maintain a clean and welcoming environment.

Requirements

Applicants should have at least two years of hospitality experience, including receptionist experience; food and beverage experience is an advantage. They should be guest-focused, flexible, energetic, calm, proactive, and able to work independently and in a team, speak fluent Dutch and English, and be able to travel to work; reservation-system experience and first aid are advantages.

Benefits

• Commuting Allowance
• Overtime Pay or Additional Time Off
• Training and Development Opportunities
• Career Growth Opportunities
• Discounted Product Purchases
• Employee Hotel Stay Benefits
• Complimentary Overnight Stay with Dinner and Breakfast