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FRONT OFFICE EMPLOYEE

Leonardo Hotels Benelux

IJmuiden
Full-time
0-2 years experience
On-site

€2,462 - €2,778 per month

Key Skills

Guest Service
Hospitality
Communication
Teamwork
Independent Working
Accuracy
Stress Management
Responsibility
Check-In And Check-Out
Room Reservations
Guest Information
Luggage Assistance
Dutch Language
English Language

Job Description

About The Job Are you someone who always goes the extra mile? Do you get satisfaction from making people happy and know exactly how to make guests feel at home? And do you have a service‑oriented attitude and mindset? Then you might be the new Host at Leonardo Hotel Ijmuiden Seaport Beach WHAT WILL YOU BE DOING? You are the point of contact for our guests and provide them with all the information they need. You assist guests with check‑in and tell them about the highlights they absolutely shouldn’t miss. Meanwhile, you receive a phone call from a guest who wants to reserve a room for next week. No problem — you take care of that too. You notice the next guests are ready to check out, so you help them right away. You’re genuinely curious about how they experienced their stay with us. You take their luggage so they can enjoy the city a bit longer before they leave. They tell you they’ll be back soon. That’s why you do it! LEONARDO HOTEL IJMUIDEN SEAPORT BEACH The Leonardo Hotel IJmuiden Seaport Beach has 146 hotel rooms and suites, including family rooms and luxurious Wellness Suites. Our rooms are bright and spacious, with wood accents and large windows that let in light. Most hotel rooms and suites have a balcony overlooking the Kennemermeer lake or the marina. Our hotel is pet-friendly. Guests who wish to come with their four-legged friends are therefore very welcome. However, they are not permitted in our restaurant and Wellness Suites. If you have been outside all day, you can relax in our gym, sauna and Turkish bath. Those who are environmentally conscious will be pleased to know that the Leonardo Hotel IJmuiden Seaport Beach participates in the Green Key programme. This programme records the hotel's impact on the environment. Job Requirements WHO ARE YOU? You are an energetic personality who inspires everyone you work with. You enjoy working in a team, but working independently is no problem for you either. You speak fluent Dutch and English. You truly put the guest first; you have a service‑oriented attitude and a genuine hospitality mindset. You are available part‑time, for morning and evening shifts. You have a strong sense of responsibility. You are enthusiastic and have strong communication skills. You are accurate and able to handle stress well. You have experience in hospitality. WHATS IN IT FOR YOU? Salary range per is gross month, gross, for ages 20 and above. Travel allowance starting from 10 kilometres commuting distance. Overtime can be paid out or saved as extra time off. Access to training and development programmes. Opportunities for personal development and career growth. Option to purchase products like an electric bike or phone with an average 40% tax benefit via FiscFree. Access to a global employee discount programme. A special experience including an overnight stay with dinner and breakfast during your ‘Know Where You Work’ moment. COME SOON TO DRINK COFFEE WITH US! Let us know if you want to become part of our team! We would like to receive your motivation letter and resume. Questions? Contact the recruitment department: [email protected]

Core Responsibilities

Serve as the main point of contact for hotel guests, provide information, and assist with check-ins and check-outs. Handle room reservations, help with luggage, and gather feedback to ensure guests have a welcoming stay.

Requirements

Candidates should have hospitality experience, fluent Dutch and English, and a service-oriented, guest-first mindset. They should be energetic, responsible, accurate, communicative, able to work well with a team or independently, and comfortable handling stress; part-time availability for morning and evening shifts is required.

Benefits

  • Travel Allowance
  • Overtime Pay Or Extra Time Off
  • Training And Development Programmes
  • Personal Development And Career Growth Opportunities
  • FiscFree Product Purchase Tax Benefit
  • Global Employee Discount Programme
  • Overnight Stay With Dinner And Breakfast

About Leonardo Hotels Benelux

Industry: Hospitality

Company size: 1,001-5,000 employees

Easy-going, diverse, and authentic. We are a place where everyone feels welcome. A portfolio of 15 destinations and 28 locations in The Netherlands and Belgium. Come join us!

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