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Supervisor M&R

Hapag-Lloyd

Rotterdam
Full-time
5-10 years experience
Hybrid

Key Skills

Leadership
Maintenance & Repair
Container Inspection
Process Improvement
Cost Management
Team Management
Operational Performance
Stakeholder Management
Planning
Organizational Skills
Coaching
Problem Solving
Quality Control
Reporting
Communication

Job Description

For our Equipment department in Area Benelux, we are looking for a Supervisor Maintenance & Repair (M&R) who combines technical knowledge with strong leadership and a continuous improvement mindset.

In this role, you will play an important part in ensuring that our container equipment is inspected, maintained and repaired according to Hapag-Lloyd standards and in a cost-efficient way.

You will be responsible for the day-to-day management of the M&R team and act as the link between the team, the Senior Manager Equipment, internal departments and external partners.

Are you a hands-on leader who can set priorities, improve processes and keep a strong focus on quality and costs? Then this could be the right opportunity for you.

Responsibilities

  • Coordinate and oversee the daily activities, priorities and workload of the M&R team.
  • Lead, coach and support team members, providing input for performance and development discussions.
  • Ensure inspections, repairs, estimates and claims are handled correctly and according to Hapag-Lloyd standards.
  • Monitor repair costs, invoices and off-hire estimates, identifying opportunities for cost reduction and cost avoidance.
  • Monitor the quality and performance of depots, terminals and other service providers.
  • Identify bottlenecks and implement process improvements to increase efficiency, quality and transparency.
  • Report on operational performance, repair costs and relevant issues.
  • Work closely with internal departments and external partners, acting as the main escalation point for M&R-related matters.

Qualifications

  • You have natural leadership skills and are able to coach and motivate others.
  • You have strong organizational and planning skills.
  • You are decisive and able to perform well under pressure.
  • You work accurately and pay attention to detail.
  • You communicate clearly in Dutch and English.
  • You have a hands-on, proactive and solution-oriented approach.
  • You are confident, accountable and take ownership.
  • You are customer-focused, flexible and results-oriented.
  • You are a strong team player and work effectively with internal and external stakeholders.
  • Technical knowledge of container Maintenance & Repair is highly preferred.

Core Responsibilities

The Supervisor M&R is responsible for managing the daily activities and performance of the maintenance and repair team to ensure container equipment meets company standards. They act as the primary liaison between internal departments and external partners while identifying opportunities for cost reduction and process efficiency.

Requirements

The ideal candidate possesses strong leadership, organizational, and communication skills with a proactive, hands-on approach. Technical knowledge of container maintenance and repair is highly preferred, along with the ability to work effectively under pressure.

About Hapag-Lloyd

Industry: Maritime Transportation

Company size: 10,001+ employees

With a fleet of 302 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has 15,200 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 24 marine terminals in Europe, Latin America, the United States, India and North Africa. 4,400 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.

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