Front Office Host - Fulltime
Key Skills
Job Description
We are Conscious Group! Conscious Group consists of nine hotel, four Hotel V locations and five Conscious Hotels locations, and three restaurants. Here, hospitality, design, and sustainability come together. Conscious Hotels focuses on sustainability down to the smallest detail, without compromising on comfort. While Hotel V is known for its stylish, characterful, and authentically Amsterdam vibe. Within Conscious Group, all locations work together as one team, driven by our FOCAL values: Fun, Open, Connect, Ambition, and Love. And now, Conscious Hotels Vondelpark is looking for a Front Office Host (fulltime). During your shift, you are the shining face of the hotel. You take care of everything: checking in guests, helping with the self check-in system, giving the best Amsterdam tips, and effortlessly selling a bike rental or sustainable goodies. You love chatting with guests, making a perfect coffee (or tea), and making sure everyone leaves with a smile. Here, the front desk isn’t the only place you shine – you also froth milk like a pro. You work independently, stay on top of things, and handle whatever comes your way – from late check-ins to a friendly chat at the bar. Ready to spend your days at one of the most fun spots in Amsterdam? Join the team at Conscious Hotels Vondelpark! Job requirements and personal qualities: You are looking for a nice fulltime job; Front office host and barista in one – now that’s multitasking with a smile; Hospitality is in your DNA – you can sense exactly what a guest needs; Ideally, you have experience in (international) hotels or the hospitality industry – to provide the best service for our guests; Flexible availability – Including weekends and holidays; You speak fluent English. If you also speak Dutch, that’s a nice bonus; You live in Amsterdam; You are a team player but also work well independently; Experience with complaint handling and knowledge of HACCP is a plus. Join the Fun & Perks: We offer a suitable salary according to the collective labour agreement for hospitality in reference scale 4; A review bonus based on the feedback our guests leave;
Core Responsibilities
Welcome guests and manage check-ins, assist with the self check-in system, provide recommendations for Amsterdam, and promote bike rentals and sustainable products. Prepare coffee and tea, support bar service, and independently handle guest needs throughout the shift.
Requirements
Fluent English and flexible availability, including weekends and holidays, are required; applicants should live in Amsterdam and be able to work both independently and as part of a team. Hospitality or hotel experience is preferred, while complaint-handling experience and HACCP knowledge are advantages.
Benefits
- Guest Feedback Review Bonus
About Conscious Hotels
Industry: Hospitality
Company size: 51-200 employees
Conscious Hotels is a stunning, sustainable hotel chain in the heart of Amsterdam and Utrecht, consisting of 5 hotels: Conscious Hotel Museum Square, Conscious Hotel Vondelpark, The Tire Station, Conscious Hotel Westerpark and Conscious Hotel Oudegracht. Also the organic food and beverage concepts Sticky Fingers and grab and go Conscious Café are part of the Conscious family. We strive to be as green, sustainable and eco-friendly as possible. But we don’t think sustainability needs to be shouted in your face. That’s why we take care of all the sustainable issues quietly in the background. And do it well. No fuss. We don’t make guests feel like they have to shower using only three teaspoons of water a day. We believe we can do good while looking good. So we’re happy to spend a lot of time getting our clean, contemporary looks right. Paying attention to even the smallest details. Does that make us sound vain? We’re just being kind to the planet and ourselves. Guests have the reassurance of knowing that the hotel is run on environmentally-sound principles and is Green Key Gold Certified. For example: the furniture comes from sustainable sources, all used materials are certified or recycled and cleaning is done without using chemicals.