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Front Office Host - Parttime

Hotel V & The Lobby

Amsterdam
Full-time
0-2 years experience
On-site

Key Skills

Guest Check-In
Self Check-In Assistance
Guest Service
Local Recommendations
Bike Rental Sales
Upselling
Coffee and Tea Preparation
Barista Skills
Complaint Handling
HACCP Knowledge
Teamwork
Independent Work
English Fluency
Flexible Availability

Job Description

We are Conscious Group! Conscious Group consists of nine hotel, four Hotel V locations and five Conscious Hotels locations, and three restaurants. Here, hospitality, design, and sustainability come together. Conscious Hotels focuses on sustainability down to the smallest detail, without compromising on comfort. While Hotel V is known for its stylish, characterful, and authentically Amsterdam vibe. Within Conscious Group, all locations work together as one team, driven by our FOCAL values: Fun, Open, Connect, Ambition, and Love. And now, Conscious Hotels Vondelpark is looking for a Front Office Host (parttime). During your shift, you are the shining face of the hotel. You take care of everything: checking in guests, helping with the self check-in system, giving the best Amsterdam tips, and effortlessly selling a bike rental or sustainable goodies. You love chatting with guests, making a perfect coffee (or tea), and making sure everyone leaves with a smile. Here, the front desk isn’t the only place you shine – you also froth milk like a pro. You work independently, stay on top of things, and handle whatever comes your way – from late check-ins to a friendly chat at the bar. Ready to spend your days at one of the most fun spots in Amsterdam? Join the team at Conscious Hotels Vondelpark! Job requirements and personal qualities: You are looking for a nice parttime job; Front office host and barista in one – now that’s multitasking with a smile; Hospitality is in your DNA – you can sense exactly what a guest needs; Ideally, you have experience in (international) hotels or the hospitality industry – to provide the best service for our guests; Flexible availability – Including weekends and holidays; You speak fluent English. If you also speak Dutch, that’s a nice bonus; You live in Amsterdam; You are a team player but also work well independently; Experience with complaint handling and knowledge of HACCP is a plus. Join the Fun & Perks: We offer a suitable salary according to the collective labour agreement for hospitality in reference scale 4; A review bonus based on the feedback our guests leave;

Core Responsibilities

Welcome and check in guests, assist with the self check-in system, provide recommendations for Amsterdam, and promote bike rentals and sustainable products. Prepare coffee and tea, support bar service, and independently handle guest needs throughout each shift.

Requirements

The role calls for fluent English, flexible availability including weekends and holidays, and residence in Amsterdam. Hospitality experience is preferred; teamwork, independent working ability, complaint-handling experience, and HACCP knowledge are also relevant.

Benefits

  • Guest Feedback Review Bonus

About Hotel V & The Lobby

Industry: Hospitality

Company size: 51-200 employees

Hotel V is run by 13th generation Amsterdammers who have a passion for their city and hospitality in their blood. Hotel V Oosterpark https://hotelv.com/en/stay/oosterpark Twelve floors of calm, comfort, and connection, right on the edge of Oosterpark. Hotel V Oosterpark is a brand-new stay with wide open views, spacious rooms, and a few thoughtful choices behind the scenes to make your visit lighter on the planet. Hotel V Frederiksplein www.hotelvfrederiksplein.nl A 48 room 3-star design hotel located in the center of Amsterdam at the edge of De Pijp. In addition we have 6 beautiful self-serve studio loft apartments. Hotel V Nesplein www.hotelvnesplein.nl A 43 room 4-star hotel located just steps from Dam Square on the Nes in the center of Amsterdam. The Lobby Nesplein www.thelobbynesplein.nl Breakfast-Lunch-Dinner-Brunch-Drinks, all with a smile. Hotel V Fizeaustraat www.hotelvfizeaustraat.nl A 91 room hotel in a surprising undiscovered corner of Amsterdam with views over the Amstel skyline. The Lobby Fizeaustraat www.thelobbyfizeaustraat.nl Cafe-Restaurant-Bar and everything in between. A culinary lobby with a creative event space, terrace, and surprising location.

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