Key Skills

Job Description

Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. Solution Delivery Specialist The resource will be part of the Solution Delivery team, focusing on order automation and process improvements. Your Responsibilities Will Include Configure, maintain, and optimize order processing solutions (e.g., Esker and EDI) to ensure accurate, efficient, and seamless order entry. Contribute to achieving EMEA and local automation targets. Continuously drive process improvements by evaluating, piloting, and implementing new tools, technologies, and innovative ideas, while promoting their adoption across the organization. Identify automation blockers at both EMEA and country level, and support initiatives and projects aimed at resolving them. Ensure the timely completion of assigned tasks and projects while adhering to established policies, procedures, and keeping accurate documentation. Actively participate in knowledge-sharing activities and best practice sessions to enhance team expertise and support automation objectives. Support the deployment and adoption of Global Customer Experience (GCX) solutions for both internal and external customers. Leverage professional expertise and business knowledge to address diverse operational challenges and contribute to customer success, GCX objectives, and broader goals. Collaborate effectively with cross-functional teams to identify, develop, and implement automation and process improvement opportunities. Monitor and analyze process performance, providing recommendations to enhance efficiency, quality, and customer experience. What We Are Looking For Strong interest in automation technologies, with a proven ability to rapidly learn and adopt new tools, technologies, and business concepts. Excellent analytical and critical thinking skills, with a structured approach to problem-solving and strong attention to detail and accuracy. Customer-focused mindset with a proactive, solution-oriented approach and strong problem-solving capabilities. Strong communication and interpersonal skills, with the ability to effectively collaborate within teams and across cross-functional stakeholders. Ability to prioritize tasks efficiently, manage multiple responsibilities, and deliver results with minimal supervision. Experience working with SAP and Salesforce Service Cloud. Advanced proficiency in Microsoft Office applications, particularly Excel and PowerPoint. Fluent in English and German (preferred); proficiency in additional languages is considered an asset. What We Offer You Attractive benefits package - very competitive salary (including 8% holiday pay, 13th month and yearly bonus) 30 days of annual leave A very good pension scheme A stock purchase program Excellent training/development programmes to influence your career Inhouse gym facility (free of charge) Option to lease a (electric) bicycle Inspirational colleagues & culture Fast Growing and innovative environment A team-oriented company culture International opportunities Are you ready to take on this challenge? Does this position sound like the next step in your career? We look forward to receiving your application! Join a team that works together to find solutions that make a difference! Requisition ID: 635620 Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.

Core Responsibilities

Configure and optimize order-processing solutions, support automation targets, and identify and resolve process blockers across EMEA and local teams. Drive process improvements, support GCX solution adoption, monitor performance, and collaborate with cross-functional teams to improve efficiency, quality, and customer experience.

Requirements

Candidates should have a strong interest in automation, learn new tools quickly, and bring analytical, problem-solving, customer-focused, and communication skills. Experience with SAP and Salesforce Service Cloud, advanced Microsoft Office proficiency, and the ability to manage multiple tasks independently are sought; English is required, while German is preferred.

Benefits

• Competitive Salary
• Holiday Pay
• 13th-Month Pay
• Annual Bonus
• 30 Days Of Annual Leave
• Pension Scheme
• Stock Purchase Program
• Training And Development Programs
• Free On-Site Gym
• Electric Bicycle Leasing Option
• International Opportunities