Key Skills
Job Description
TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer. Job Description Job Purpose: To support the Store Manager in delivering the store’s KPI’s by managing the delivery of compliance with the Company processes through the store team. Key Areas Of Accountability Cover for the Store Manager in their absence. To manage the payroll budget and to plan the team resource and workload, in order to deliver the stores operational standards – Markdowns, Door to Floor To manage all in-store company process and administration in order to deliver operational compliance To ensure Health & Safety standards are adhered to and within legal requirements To manage the store team (including absence, performance management, disciplinary and performance reviews) to deliver the agreed in-store operational standards To effectively manage the Recruitment, Training & Development of Team Leader and Store Associates To identify and nurture talent within the store To plan and manage the delivery of the required Customer Service Standards To plan and organise the Recruitment, Selection and training of stores Customer Service Associate To plan and manage Store Engagement Surveys Demonstrate the appropriate Core Behaviour level at all times To support the SM in ensuring sales floor standards are consistently delivered To support the SM to ensure that shrinkage is controlled and kept to a minimum To support the SM in coaching the Team Leaders and associates in order to deliver the pre set KPI targets To support the SM to efficiently and effectively communicate with Team Leaders and associates to ensure adherence to company policies and procedures To support the effective planning and management of special events within the store e.g. Christmas trading, charitable events As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation. Address Damrak Location: EUR TK Maxx NL Store 827 - Amsterdam Damrak
Core Responsibilities
Support the Store Manager in achieving store KPIs by managing operational processes, compliance, payroll, staffing, health and safety, and customer service standards. Lead and develop the store team, control shrinkage, maintain sales floor standards, and help plan special events.
Requirements
The posting does not specify formal education, certifications, or a minimum number of years of experience. It calls for the ability to manage store operations and teams, oversee recruitment and development, maintain compliance and safety standards, and support delivery of KPIs.
Benefits
- Competitive Salary
- Benefits Package
About TK Maxx
Industry: Retail
Company size: 10,001+ employees
TK Maxx is an exciting place to work with a rapid pace, different challenges every day, and a unique culture of teamwork and collaboration. We are part of The TJX Companies, Inc., the world's leading off-price retailer of apparel and home fashions. In Europe, our brands are TK Maxx and Homesense, while elsewhere in the world TJX operates Marshalls, Winners, TJ Maxx, HomeGoods, Sierra and TK Maxx Australia. TJX introduced its unique off-price business model to the UK and Ireland in 1994. The concept turns conventional fashion and home interiors retailing on its head. Our buyers are constantly visiting and building relationships with suppliers all over the world. They have the freedom to buy any products they believe are right for our customers. As a result, every day is different, whether you work in Head Office, in Distribution or on the shop floor. The off-price business model has been very successful for us and we’re growing all the time. Currently, we have over 670 TK Maxx stores in Europe, offering women’s and men’s fashion from high quality, contemporary and designer brands, all at up to 60% less than the recommended retail price. We have big plans to open more stores in the next few years – and that’s alongside our TK Maxx e-commerce website. Our way of operating means our people all have to be true collaborators and team players, thinking quickly, adapting to every situation and thriving on change. If you work for us, whatever job you do, every day is different, unexpected and exciting.