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Regional Head of Customer Development Contract Logistics EMEA (m/f/d)

Kuehne+Nagel

Utrecht
Full-time
10+ years experience
On-site

Key Skills

Commercial Leadership
Contract Logistics
Strategic Growth Planning
Customer Retention
Customer Relationship Management
Executive Relationship Building
Business Development
Market Intelligence
Competitive Analysis
Stakeholder Management
Matrix Organization Leadership
Team Coaching and Development
Commercial Strategy
Cross-Functional Collaboration
Communication
Commercial Excellence

Job Description

It's more than a job With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine. ‎ Ready to make an impact across EMEA? Join our Contract Logistics business unit and lead the regional commercial agenda, unlocking strategic growth opportunities and bringing countries, teams, and customers together to drive sustainable growth and retention. How you create impact Define and execute actionable growth plans across the EMEA region by translating into clear priorities the global and vertical Contract Logistics strategies. Prioritize and drive strategic growth opportunities across EMEA, supporting their progression throughout the customer engagement lifecycle. Provide strong commercial leadership across country business development organizations, fostering alignment and collaboration in a matrix environment to achieve growth and retention objectives. Build and strengthen executive-level relationships with existing and prospective customers, expanding networks of key decision-makers and creating long-term strategic partnerships. Leverage internal expertise and cross-functional collaboration to address customer needs, unlock growth opportunities, and deliver customer value. Coach, mentor, and develop commercial teams across EMEA, ensuring the attraction, development, and retention of top commercial talent. Capture, analyze, and communicate market, customer, and competitive intelligence to support strategic decision-making. Drive the implementation of corporate initiatives, commercial excellence programs and others. Promote Kuehne + Nagel external visibility in collaboration with corporate communication functions and in alignment with global and vertical Contract Logistics positioning strategy Lead the commercial agenda in the EMEA Contract Logistics leadership team to drive clear growth and retention objectives Work closely with the operational teams to guarantee customer success experience What we would like you to bring Minimum 10 years of commercial experience within Contract Logistics, with a proven track record of driving growth, customer retention, and strategic customer partnerships. Proven track record of building and expanding relationships with large multinational customers and senior decision-makers. Strong commercial acumen with the ability to identify, develop, and drive growth opportunities across multiple countries and markets. Proven experience working within complex international matrix organizations and influencing stakeholders without direct authority. Demonstrated leadership experience, including leading, coaching, and developing teams across multiple countries. Strategic thinker with a highly proactive, self-motivated, and results-oriented approach. Excellent communication and stakeholder management skills, characterized by transparency, collaboration, and openness to feedback. Strong executive presence with the ability to build credibility, drive alignment, and create organizational impact at senior leadership levels What's in it for you Shape the Future of Contract Logistics: Join the Regional Contract Logistics Management team and directly influence our commercial strategy, growth, and customer retention across EMEA. Make an Impact Across EMEA: Drive strategic priorities and collaborate with senior leaders, country organizations, and commercial teams across the region. Grow Your Leadership Impact: Take on a highly visible role with the opportunity to shape commercial priorities and develop teams across markets. Attractive Benefits: Enjoy a competitive package including a company car and benefits designed to support your professional and personal well-being. Develop with Us: Benefit from professional and personal development opportunities within an international organization. Additional Location-Specific Benefits: Depending on your location, you can benefit from additional offerings such as employee discounts, pension plans, health insurance, and wellness programs. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Core Responsibilities

Lead and execute the EMEA Contract Logistics commercial agenda, driving strategic growth, customer retention, and executive-level customer partnerships across countries. Align country business development teams, develop commercial talent, use market intelligence to inform decisions, and collaborate with operational and corporate teams to deliver customer success.

Requirements

Requires at least 10 years of commercial experience in Contract Logistics, with a record of growth, customer retention, and building relationships with multinational customers and senior decision-makers. Candidates should have experience leading teams across countries and influencing stakeholders in international matrix organizations, alongside strong strategic, communication, and stakeholder-management skills.

Benefits

  • Company Car
  • Employee Discounts
  • Pension Plans
  • Health Insurance
  • Wellness Programs
  • Professional Development
  • Personal Development

About Kuehne+Nagel

Industry: Transportation, Logistics, Supply Chain and Storage

Company size: 10,001+ employees

Logistics connects the world. We explore what moves it. At Kuehne+Nagel, we support the flow of goods that drives global trade. We move goods around the world and manage what happens before and after the journey, from storage and fulfilment to delivery. Together, these services keep supply chains working across borders. Here, we explore the developments shaping logistics and global trade, from technology and resilience to the changing needs of industries. Follow us for stories from Kuehne+Nagel and The Logistics Moment, our series looking at the wider world of logistics.

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