RWAMS - Junior Security Officer

Rosewood Hotel Group

Amsterdam
Full-time
0-2 years experience
On-site

Key Skills

Security monitoring
Access control
Incident response
Guest assistance
CCTV operation
Safety patrols
Communication
Professionalism
Hospitality service

Job Description

Job Description

 

OUR PURPOSE AND CULTURE


We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.


THE TEAM


As part of the Security team at Rosewood Amsterdam, you will begin your career in luxury hospitality security within a supportive and professional environment. Reporting to the Security Supervisor and Security Manager, you will work closely with Front Office, Concierge, Housekeeping, Engineering, Food & Beverage, Events, and Hotel Management while learning from experienced Security Officers.

This collaborative team is dedicated to creating a safe, secure, and welcoming environment for guests, associates, and visitors. Through hands-on experience, coaching, and development opportunities, you will gain valuable exposure to every aspect of hotel security while becoming an integral part of the guest experience.


YOUR ROLE


As a Junior Security Officer, you will take the first step in building a rewarding career in hotel security. Combining a strong sense of responsibility with a genuine passion for hospitality, you will help maintain a safe environment while delivering professional and friendly service to guests and associates.

Working alongside experienced colleagues, you will learn the fundamentals of luxury hotel security, including safety monitoring, access control, incident response, and guest assistance. Every shift provides an opportunity to develop your skills, gain practical experience, and contribute to the seamless operation of Rosewood Amsterdam.


HOW YOU’LL MAKE THE PLACE


  • Conduct security and safety patrols throughout the hotel while helping maintain a secure environment for guests, associates, and visitors.
  • Monitor access points, controlled areas, and hotel activities while identifying and reporting potential risks or unusual situations.
  • Support key-control procedures and learn to operate CCTV and access-control systems in line with hotel standards.
  • Welcome and assist guests in a friendly, professional, and service-oriented manner, contributing to an exceptional guest experience.
  • Support experienced colleagues in responding to incidents, emergencies, and safety-related situations while following established procedures.
  • Contribute to a safe, welcoming, and positive atmosphere by working collaboratively with hotel departments and security team members.


COULD THIS BE YOU?


  • You hold a completed MBO Level 2 Security Officer qualification or an equivalent recognised security certification.
  • You are eager to learn, develop your skills, and build a long-term career within security and hospitality.
  • You have a professional appearance and take pride in delivering excellent service to guests and colleagues.
  • You communicate effectively in English and enjoy working in an international and multicultural environment.
  • You are observant, responsible, and able to remain calm and professional in different situations.
  • You are flexible and willing to work rotating shifts, including evenings, nights, weekends, and public holidays.


OUR BENEFITS


As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes flexible working hours, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.


OUR COMMITMENT TO YOU


At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.


About Us

Rosewood Amsterdam is welcoming guests since May 2025, marking Rosewood’s first venture into the Netherlands. Nestled in the iconic Palace of Justice along the serene Prinsengracht in Amsterdam's UNESCO-listed Canal District, our hotel offers an unparalleled blend of history and luxury, with easy access to the city’s cultural and shopping gems.

Our intimate retreat features 134 elegantly designed guestrooms and suites, many of which offers breathtaking views of the surrounding canals, tranquil courtyards, and the city’s historic rooftops. Guests can delight in three distinctive dining experiences, rejuvenate in the serene environment of Asaya, our signature spa, and enjoy state-of-the-art wellness facilities, including a fitness center and an indoor swimming pool.

For memorable gatherings and events, our hotel offers a selection of beautifully appointed spaces, including a grand 3,000-square-foot ballroom, all equipped with the latest in audio-visual technology and bathed in natural light. The design throughout the hotel honors the rich history of the building while offering modern luxuries, creating a seamless flow between contrasting yet complementary spaces.

The heart of our public areas are the inviting lobby lounge, featuring a curated library with legal tomes, artful photographs, and unique artifacts. Guests can unwind in this sophisticated setting, overlooking our three distinct, lushly landscaped courtyards, each providing a peaceful oasis amidst the vibrancy of Amsterdam.

General Information

Country/Region
Netherlands
Province/City
Amsterdam
Hiring Entity
Rosewood Amsterdam
Department
Security
Job Type
Fixed Term Contract

Core Responsibilities

The Junior Security Officer will conduct safety patrols, monitor access points, and operate security systems to ensure a secure environment for guests and staff. They will also provide professional guest assistance and support the team during incidents and emergencies.

Requirements

Candidates must hold a completed MBO Level 2 Security Officer qualification or an equivalent certification. Strong communication skills in English and the flexibility to work rotating shifts, including nights and weekends, are required.

Benefits

  • Flexible working hours
  • Paid time off
  • Complimentary room nights
  • Learning and development opportunities
  • Global career opportunities
  • Paid parental leave

About Rosewood Hotel Group

Industry: Hospitality

Company size: 10,001+ employees

Rosewood Hotel Group is one of the world’s leading global lifestyle and hospitality management groups. It encompasses four brands: ultra-luxury Rosewood; upper-upscale New World Hotels & Resorts; Asaya, an integrated well-being concept; and Carlyle & Co., a modern and progressive private members club. Its combined hotel portfolio consists of 60 properties in 26 countries and territories with more than 30 new properties currently under development. OUR PURPOSE AND CULTURE We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place. OUR GUIDING PHILOSOPHY We believe in and are guided by Relationship Hospitality. We are all about heartfelt interactions. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us. OUR COMMITMENT At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.

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