Store Operations Manager - Roermond McArthur Glen Outlet
Key Skills
Job Description
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
RESPONSIBILITIES
- Lead and develop a team of 10, creating a collaborative environment that supports high performance and professional growth.
- Oversee all store operations, ensuring processes are executed efficiently, accurately and in line with company standards.
- Drive operational excellence across inventory management, stock accuracy, loss prevention and back-of-house organisation.
- Partner with store leadership to identify opportunities that improve productivity, profitability and the overall customer experience.
- Ensure compliance with company policies, health and safety requirements and operational procedures.
- Monitor operational performance, using insight and analysis to implement continuous improvements across the store.
PERSONAL PROFILE
- Experience leading operational functions within a retail environment, ideally in luxury, premium or customer-focused sectors.
- Proven ability to lead, motivate and develop a diverse team.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Commercially aware, with an understanding of how operations contribute to overall business performance.
- Excellent communication and stakeholder management skills.
- A proactive and solution-focused approach, with a commitment to delivering high standards and continuous improvement.
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Core Responsibilities
The Store Operations Manager will lead a team of 10 to ensure operational excellence, including inventory management, stock accuracy, and loss prevention. They will partner with store leadership to drive productivity and profitability while maintaining high service standards and compliance.
Requirements
The ideal candidate has experience leading operational functions within a retail environment, preferably in luxury or premium sectors. They must possess strong organizational skills, the ability to develop diverse teams, and a proactive, solution-focused approach.
About Burberry
Industry: Retail Luxury Goods and Jewelry
Company size: 10,001+ employees
Born from innovation, Burberry is a global luxury brand with a rich British heritage. Now celebrating our 170th year, we continue to build on the pioneering spirit that has defined us since 1856. Founded by Thomas Burberry, our brand is underpinned by a passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today. Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us. To discover more about our brand values, visit Burberryplc.com