About the Role

Join a customer-facing deployment team at a fintech identity and compliance company. You will lead enterprise implementations from kickoff through go-live, connecting customer needs with product and engineering teams to help clients get value from regulated onboarding software.

What You'll Do

• Plan and lead tailored enterprise deployments, coordinating stakeholders, scope, timelines, and priorities.

• Assess customer requirements, break them into actionable work, and explain technical trade-offs to different audiences.

• Partner with product, engineering, and customer-facing teams to identify and resolve implementation blockers.

• Capture customer feedback and recurring friction points to improve product and deployment processes.

• Create implementation documentation, guides, and tools that make future deployments more effective and scalable.

What We're Looking For

• At least 4 years of relevant experience, including 3 or more years in customer-facing deployment, implementation, or solutions engineering for enterprise software.

• Experience managing complex customer implementations through go-live, including scope and stakeholder coordination.

• Meaningful expertise in KYB, KYC, AML, regulated onboarding, or a closely related compliance domain.

• Operating experience in fintech, banking, or a startup, with a track record of collaborating across product, engineering, and customer teams.

• Strong communication and systems-thinking skills, and the ability to work effectively in ambiguous environments.

• Experience with SaaS or fintech products, identity platforms, or financial infrastructure is useful. Familiarity with API integrations, data migration, or technical onboarding is also relevant.

Compensation & Benefits

Base salary ranges from EUR 93,000 to EUR 146,000 annually. Visa sponsorship is not available.

Location

This is an on-site role based in Amsterdam, North Holland, Netherlands. Candidates should be based in the Netherlands or willing to relocate.