Key Skills

Job Description

We’re looking for a full-time Operations Coordinator Automotive to join our Ridderkerk, Netherlands team. Division: Automotive About Senko: Senko’s Automotive Division specializes in providing comprehensive logistics and supply chain solutions tailored to the unique needs of the automotive industry. From just-in-time delivery and parts distribution to warehousing and international transport, we support manufacturers and suppliers with efficient, reliable, and scalable services. Our deep industry expertise and commitment to precision help ensure seamless operations across the entire supply chain. Whether it’s streamlining inbound logistics or optimizing outbound deliveries, Senko delivers the speed, accuracy, and flexibility the automotive sector demands. Summary: The Operations Coordinator supports all areas of the organization with an emphasis on Distribution & Logistics. The Operations Coordinator is responsible for making sure the warehouse receives & ships product on time and follows up with freight forwarders to monitor for potential delays. They ensure the proper handling of material to prevent damage and check that the correct documentation is submitted. Key Duties and Responsibilities include the following. Other duties may be assigned. Order handling: Handle spot and scheduled orders, for our regular, new, and forecast customers. Purchase goods based on customer’s demand, stock level, and forecast schedules while keeping a close eye on supplier’s lead times. Troubleshoot shortages, pull-in, or delivery delays if they occur, find solutions in collaboration with the customer, supplier or warehouse while minimizing escalations to higher management. Oversee customer clearance, issue necessary documents, and communicate with local authorities regarding shipping, importing, and exporting. Request and receive proof of receipt for VAT purposes, organize documentation and follow up missing proof. Customer forecast control: Receive and validate incoming forecast sheets, schedules, and call-offs. Communicate inconsistencies with the customer and decide whether to purchase by analyzing customer demand, supplier lead times and current and future stock levels. Troubleshoot shortages, pull-in, or delivery delays if they occur, find solutions in collaboration with the customer, supplier or warehouse while minimizing escalations to higher management. Purchase goods based on future demand and have them delivered just in time, whether in the warehouse or another pick-up location. Inform and update all involved parties about lead times, ETD’s, ETA’s and (possible) deviations from the schedules. Find and provide solutions in case the, every changing, situation requests. Stock Control: Ensure that all products are in the warehouse in just the right quantity, just in time while actively monitoring and avoiding overstock situations by negotiating with customers and suppliers. Perform and execute random or cycle stock checks in collaboration with the warehouse and compare the administrative with physical stock levels. Act in case of deviations by investigating the root cause and develop methods and solutions to prevent discrepancies as much as possible. Assist with the (bi) yearly physical stock checks and help explain and prevent stock discrepancies. Freight Cost Control: Continuous logistics cost checks to stay competitive with the aim of reducing warehousing and freight fees. Optimize freight cost by consolidating shipments and balancing the freight cost per unit with the risk of deadstock creation. Customer Service: Provide excellent customer service, common for Japanese companies, to ensure recurring and increasing sales. Advise your customers (external and internal) about the most ideal and cost-effective shipping method. Act as account manager by connecting different parties in case of delivery issues, quality problems and provide end-to-end customer service. Functional Competencies: Coordinating Skills – You see the big picture and have an overview of all logistical processes in the operations department. You increase team productivity by coordinating all tasks with your staff. You keep a close eye on your team’s performance where you step in in case processes are not running efficiently. You solve problems proactively in collaboration with all parties involved. Effective Communication – By combining interpersonal sensitivity, flexible solution finding and persuasion skills you can convey your expertise during discussions in order to find mutually acceptable solutions. While communicating with the Logistic company, customers and suppliers you understand their situation. You can support their requirements with win-win solutions based on your communication skills. Time Management – Time Management-Focus on completing all work tasks in a timely manner while remaining responsive enough to handle competing demands and shifting priorities. This competency is to manage multiple responsibilities, keep them organized, keep track of important time-sensitive tasks, and do all your work accurately. Pro-Active Mindset – You take the initiative to improve or enhance our product or service, avoid problems and develop entrepreneurial opportunities. You demonstrate a sincere positive attitude towards getting things done and find additional responsibilities that may go beyond the scope of your formal job description. You identify key bargaining points for all parties and work effectively towards win-win solutions. Skills: Oral & written communication skills Accurate data entry Knowledge of accounting principles Microsoft Office application skills Multi-tasking Professionalism Interpersonal communication skills Qualifications: Bachelor’s degree or related work experience Experience in ERP system helpful Prior experience in distribution or logistics preferred EEO Statement: SENKO Advanced Components, Ltd. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religious creed, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law (such as cancer), reproductive health decision making, genetic information , or any other characteristic protected by applicable federal, state, or local laws and ordinances. SENKO Advanced Components, Inc.’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment. The Company will endeavor to make a reasonable accommodation of an otherwise qualified applicant or employee related to an individual’s: physical or mental disability; sincerely held religious beliefs and practices; needs as a victim of domestic violence, sex offenses, or stalking; needs related to pregnancy, childbirth, or related medical conditions; and/or any other reason required by applicable law, unless doing so would impose an undue hardship upon the Company’s business operations. Any applicant or employee who needs an accommodation to perform the essential functions of the job should contact the Head of Human Resources to request such an accommodation. The individual should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The Company will review and analyze the request, including engaging in an interactive process with the employee or applicant, to identify if such an accommodation can be made. The Company will evaluate requested accommodations, and as appropriate identify other possible accommodations, if any. The individual will be notified of the Company’s decision within a reasonable period. The Company treats all medical information submitted as part of the accommodation process in a confidential manner. Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of the Head of Human Resources. The Company will not allow any form of retaliation against individuals who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact the Head of Human Resources. To ensure our workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.

Core Responsibilities

Coordinate automotive distribution and logistics operations, including order processing, purchasing, forecast validation, inventory control, and warehouse shipments. Monitor delivery schedules and freight costs, manage shipping and customs documentation, and resolve issues with customers, suppliers, freight forwarders, and warehouse teams.

Requirements

A bachelor’s degree or related work experience is required; prior distribution or logistics experience is preferred. ERP system experience is helpful, along with communication, data-entry, accounting, Microsoft Office, multitasking, and interpersonal skills.