Key Skills

Job Description

Who We Are: At Inchcape Shipping Services, our vision is to create a connected world where customers can trade successfully and make informed decisions in every port, everywhere. We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. Our diverse customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors, as well as naval, government, and intergovernmental organisations. Role Summary: The Sales Manager (Offshore) is responsible for driving the growth, retention and development of Inchcape Shipping Services’ offshore client portfolio across Europe. The role builds strong customer relationships, identifies new business opportunities and leads commercial negotiations, while working closely with operational and regional teams to ensure excellent service delivery, customer satisfaction and sustainable profitability. Contract: Permanent Location: Rotterdam, Netherlands (Hybrid) In line with company policy, Inchcape does not provide visa sponsorship for candidates and cannot consider applicants who will require this now or in the future. Please submit your application and CV in English. Key Responsibilities: Strategic Account Management & Customer Development Develop and manage strategic account plans for assigned offshore customers. Build strong senior-level relationships, driving customer retention and account growth. Maintain accurate customer activity, market intelligence and opportunity pipelines in Salesforce. Business Development & Revenue Growth Identify and pursue new offshore business opportunities across key industry sectors. Lead proposals, tenders and commercial negotiations to achieve revenue and profitability targets. Collaborate with regional and country teams to secure multi-country opportunities. Commercial Management Develop competitive, profitable solutions including pricing, quotations and commercial proposals. Monitor account profitability, receivables and commercial risks. Offshore Project & Operational Oversight Oversee service delivery for assigned customers, ensuring contractual requirements and expectations are met. Work with customers and internal teams to resolve challenges and continuously improve service and operational performance. Candidate Requirements: Degree or equivalent experience in Business, Maritime Studies, Shipping, Logistics or related discipline. Commercial and contract management experience. Strong understanding of offshore marine services, vessel operations and port agency activities. Commercial and contractual awareness. Strong understanding of offshore wind, subsea cable, survey, construction and oil & gas sectors. Strong understanding of offshore logistics, supply chain and procurement processes, with experience supporting global account management programmes. MBA or Commercial Management qualification desirable. Strong Communication Skills in English - Additional languages will be considered as an advantage (e.g. Dutch, German etc.) Ability to travel throughout Europe and internationally as required. Valid driving licence. Experience working within matrix organisations. You will receive: A diverse range of benefits, depending on your geographical location. At this instance, you will enjoy: A place to grow your career - we’ll help you set big goals and exceed them. Competitive salary package. Work with talented, committed, and supportive teammates. Value Award celebration events. In line with the EU Pay Transparency Directive, information regarding the compensation package for this position will be provided to candidates by our Talent Acquisition Team at an appropriate stage before or during the interview process. Why Inchcape Shipping Services? We believe in building a diverse and high-performing workforce, that works together to provide our customers with the exceptional service they deserve. To reach the highest standards we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry. Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these: Global Perspective - we connect the world and see the bigger picture. The Power of People - we rely on the strength of local agent knowledge and relationships. Progress - we adopt new thinking and push for positive change in our industry. #WeAreInchcape Inchcape is an Equal Opportunities Employer - equality, diversity, and inclusion are at the heart of everything we do. Working in a diverse society, we recognise that our customers, colleagues, and contractors are central to our success. Additional Information: Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location. To protect the interests of all parties, Inchcape will not accept unsolicited or speculative resumes from recruitment agencies and will not be responsible for any fees associated with them.

Core Responsibilities

Manage and grow strategic offshore customer accounts across Europe, identifying new business opportunities and leading proposals, tenders, pricing, and commercial negotiations. Oversee service delivery and account performance, working with customers and internal teams to meet contractual expectations, resolve issues, and support sustainable profitability.

Requirements

Candidates need a degree or equivalent experience in business, maritime studies, shipping, logistics, or a related field, along with commercial and contract management experience and strong knowledge of offshore marine services and relevant industry sectors. The role also requires English communication skills, experience in matrix organisations, a valid driving licence, and the ability to travel; an MBA or commercial management qualification and additional languages are desirable.

Benefits

• Competitive Salary Package
• Career Development
• Supportive Teammates
• Value Award Celebration Events