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Night Front Office Agent PT (m/f/d)

Sircle Collection

Amsterdam
Temporary
0-2 years experience
On-site

Key Skills

Guest Service
Check-In And Check-Out Processing
Telephone Handling
Guest Request Management
Night Audit
Administrative Tasks
Hotel Safety Rounds
Local Recommendations
Communication
Prioritization
Adaptability
Initiative
Cross-Cultural Communication
Hospitality

Job Description

Job Description At Park Centraal Amsterdam, we aim to deliver the best hospitality experience that goes above and beyond. To make this happen, we are looking for you! As our Night Front Office Agent, you will be responsible for the overall success of the night shifts. In the industry that never sleeps, we are looking for a responsible night owl who ensures the safety of the hotel and who loves to provide heartfelt service to our guests. This Is What You're Going To Do You will be the first point of contact for our guests; You process and handle all check-ins, check-outs, calls, requests and questions; You will be responsible for the night audit and perform your administrative tasks using a checklist; You will walk duty rounds through the hotel to ensure safety; Providing guests with recommendations about the hotspots in Amsterdam. This is why your new job is challenging You work in a dynamic and rapidly changing environment with people from different cultures and backgrounds. As a result, you always keep an overview, are able to set priorities and switch quickly. You know how to make connections and you take the initiative when decisions have to be made. Job requirements This is why you are the best candidate To succeed in this role, we believe you should have a year of work experience in a similar role. You speak and write fluently in English. It goes without saying that you have an affinity with hospitality, you are a natural and creative professional with good communication skills and knows how to connect with different people and cultures. You are not afraid to make mistakes and would like to work in a young, ambitious and dynamic team. You are available for a maximum of 4 nights in the week. Our Benefits And Fun Primary conditions of employment (market-based Horeca CLA); Fixed staff rates for all Sircle Collection Hotels; A day off to celebrate your birthday; 25% discount at the restaurants of The Entourage Group; Free In-house experience after 1 month; Paid moving day; Free Bootcamp @ Sir Adam every week; Company drinks and teambuilding events; A great team & leading hotel company. About Sircle Collection Sircle Collection is an independent group of creative hospitality brands founded in 2011 by award-winning industry expert Liran Wizman. Our Amsterdam-based company has grown to include three hotel brands in 14 locations, three restaurants, a design concept store and three landmarks–all located in some of Europe's most inspiring neighborhoods. In everything we do, we are focused on creating special and surprising experiences for our guests. About Park Centraal Amsterdam Close to Leidseplein and Vondelpark, surrounded by art, culture and countless shops, Park Centraal is a place to embrace the new. The contemporary, elegant design features interior pieces from local design studios GHYCZY and Urban Nature Culture. Our application procedure Interested in this vacancy? Press the application button and send us your CV and motivation letter immediately! Our Recruiter will contact you within 5 days to let you know if we want to schedule a meeting. Details Amsterdam, Netherlands Front Office Park Centraal Hotel Amsterdam or

Core Responsibilities

Serve as the first point of contact for guests during night shifts, handling check-ins, check-outs, calls, requests, and questions. Complete the night audit and administrative checklist, conduct hotel safety rounds, and recommend local attractions and hotspots.

Requirements

Candidates should have one year of experience in a similar role and be fluent in spoken and written English. They should have a strong interest in hospitality, good communication skills, cultural awareness, adaptability, initiative, and availability for up to four nights per week.

Benefits

  • Market-Based Hospitality Collective Labor Agreement Conditions
  • Fixed Staff Rates At Sircle Collection Hotels
  • Birthday Day Off
  • 25% Discount At The Entourage Group Restaurants
  • Free In-House Experience After One Month
  • Paid Moving Day
  • Free Weekly Bootcamp At Sir Adam
  • Company Drinks And Team-Building Events

About Sircle Collection

Industry: Hospitality

Company size: 501-1,000 employees

We started in 2011 and quickly grew to be a collection of various creative hospitality brands and properties across Europe’s most inspiring neighborhoods. With everything we do—hotels, restaurants, design concept stores, properties and more—we are passionate about creating surprising and special experiences for our guests.

Added 2 days ago