Associate Director, GBS Supply Chain Business Partner (EMEA)
Key Skills
Job Description
Job Description
Job Title: Associate Director, GBS Supply Chain Business Partner (EMEA)
Location: Amsterdam, Netherlands
Our Culture
It takes great people to dream big dreams. Extraordinary results define our work. We are looking for ambitious, results-focused and hardworking people who can turn ideas into reality.
At Kraft Heinz, we value ownership, collaboration, agility and the ability to simplify complex challenges. We provide an environment where strong performers can make an impact, grow their careers and contribute to the future of our business.
About the Position
We have an exciting opportunity for an experienced Supply chain professional to define & execute a multi-year transformation roadmap across GBS Supply Chain & Order Management for our Europe & MEA regions. This role leads the strategic partnership between GBS and our Business Units, establishing a clear operating model that strengthens ways of working, enhances customer satisfaction, and drives operational effectiveness.
Primary Responsibilities
- Lead the transformation agenda for the Global Business Services (GBS) Supply Chain function across people, processes, and digital capabilities.
- Partner with regional business teams, the Global Center of Excellence, and GBS capability teams to set priorities and deliver the roadmap.
- Manage the strategic relationship with external service providers and oversee the operational performance of outsourced Order Management teams.
- Lead the Continuous Improvement and Operational Excellence framework across Supply Chain and Order Management processes, identifying and delivering opportunities to improve performance.
- Define and implement a GBS service expansion roadmap that increases penetration of existing services across developed and emerging markets while introducing new capabilities.
- Establish effective governance with regional business leaders to strengthen collaboration, accountability, and decision-making.
- Lead initiatives to improve customer satisfaction and strengthen business partnerships across GBS Supply Chain and Order Management, using established feedback measures such as Net Promoter Score and Partnership Sentiment.
Qualifications & Experience
- Bachelor’s (required) /Master’s (Preferred) degree in Logistics, Supply Chain, Business Administration or Engineering.
- 10+ years SCM experience Ideally in operational as well as transformational roles.
- Functional experience in FMCG / CPG industry, multi-regional experience preferred
- Strong knowledge of Order management, S&OP (IBP) & Logistics principles
- Expertise in process improvement & strategic planning.
- Strong knowledge of SCM software and analytics tools.
Professional Attributes
- Strong problem-solving skills to address complex challenges and find effective solutions.
- Excellent communication and stakeholder management skills
- Ability to Simplify, Solve and implement fast.
- Change Management, addressing resistance, and ensuring effective transformation
- Influencing Skills, persuasion, negotiation, and the ability to make a compelling case for change
Location(s)
Amsterdam
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Core Responsibilities
Lead the transformation agenda for the GBS Supply Chain function across people, processes, and digital capabilities. Manage strategic relationships with external service providers and establish effective governance with regional business leaders.
Requirements
Requires a Bachelor's degree and 10+ years of experience in Supply Chain Management, preferably within the FMCG or CPG industry. Candidates must possess strong expertise in process improvement, strategic planning, and stakeholder management.
About The Kraft Heinz Company
Industry: Food and Beverage Services
Company size: 10,001+ employees
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands. We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others. No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 37,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!