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Order Manager

Wilco

Enschede
Full-time
0-2 years experience
On-site

Key Skills

Order management
Customer service
Communication skills
Organizational skills
Attention to detail
Proactive attitude
Deadline management
English proficiency

Job Description

Order Manager – Dissertations

Are you organized and customer-focused? Ipskamp Printing is looking for an enthusiastic Order Manager – Dissertations to join our team in Enschede.


As an Order Manager, you are the central point of contact for PhD candidates throughout the dissertation printing process. From the initial quotation to the final delivery, you make sure every order is handled accurately, efficiently, and with personal attention.


What will you do?

  • Manage dissertation orders from start to finish
  • Communicate with PhD candidates, universities, and other clients
  • Check if orders are complete and monitor deadlines
  • Check files, specifications, and order details
  • Keep customers informed about the progress of their order
  • Solve questions or issues quickly and professionally
  • Ensure every dissertation meets our quality standards and delivery requirements

What are we looking for?

  • Excellent organizational and communication skills
  • A customer-oriented and proactive attitude
  • Strong attention to detail
  • Ability to manage multiple orders and deadlines simultaneously
  • Good command of English, both written and spoken
  • Dutch is an advantage, but not essential
  • Experience in customer service or order management is a strong plus 


What do we offer?

  • A varied and responsible position within a professional and friendly team
  • Room for personal development and initiative
  • A workplace in Enschede, the Netherlands
  • A position where your organizational skills and personal approach make a real difference
  • Decent salary and excellent benefits

Interested?

Would you like to become part of Ipskamp Printing and help PhD candidates turn their research into a professionally printed dissertation? We would love to hear from you.


Apply now and join our team in Enschede!

Core Responsibilities

The Order Manager acts as the central point of contact for PhD candidates, managing the dissertation printing process from initial quotation to final delivery. Responsibilities include monitoring deadlines, checking order specifications, and ensuring all quality standards are met.

Requirements

The ideal candidate possesses excellent organizational and communication skills with a proactive, customer-oriented attitude. Strong attention to detail and the ability to manage multiple orders simultaneously are required, with proficiency in English.

Benefits

  • Professional and friendly team
  • Personal development opportunities
  • Excellent benefits

About Wilco

Industry: Printing Services

Company size: 51-200 employees

Jongbloed is a pioneering producer of Bibles and books on ultra-thin paper. We print Bibles, books, and hymn books to the highest quality standard that move and excite millions of readers across the world.

Added 2 days ago