Digital Finance User Experience (UX) Manager
Key Skills
Job Description
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.
That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.
Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
For our business, for clients, and for you
Digital Finance User Experience (UX) Manager
Description
The Digital Finance UX Manager is responsible for enhancing the user experience across finance systems, digital tools, and workflows. The role ensures finance technology solutions are intuitive, efficient, and drive high user adoption by partnering with Finance, Technology, and Product teams.
Job specification
- Design and improve user journeys across finance processes including planning, reporting, accounting, and forecasting.
- Conduct user research, gather feedback, and identify opportunities to simplify processes and improve usability.
- Partner with Product Owners and Technology teams to translate business requirements into user-centric solutions.
- Develop wireframes, process maps, and experience recommendations for finance platforms.
- Support user acceptance testing (UAT), training, and change management activities.
- Monitor system adoption, user satisfaction, and experience metrics, driving continuous improvements.
- Establish UX standards and best practices across digital finance products.
Skills Required:
- Bachelor's degree in Business, Finance, Information Systems, UX Design, or a related discipline.
- UX, Design Thinking, Agile, or Change Management certifications preferred.
- Understands the business and its challenges, and can translate business needs into HR solutions.
- 5+ years' experience in UX, Digital Transformation, Product Design, Business Analysis, or Finance Transformation.
- Strong understanding of finance processes and enterprise systems (SAP, Oracle, Workday, Anaplan, OneStream, etc.).
- Experience with UX tools such as Figma or Adobe XD.
- Strong stakeholder management, facilitation, and problem-solving skills.
- Experience working in Agile environments.
Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.
Core Responsibilities
The Digital Finance UX Manager is responsible for enhancing user experience across finance systems, digital tools, and workflows to drive efficiency and adoption. They will partner with cross-functional teams to translate business requirements into user-centric solutions and establish UX standards.
Requirements
Candidates must have a bachelor's degree and at least 5 years of experience in UX, digital transformation, or finance-related roles. Proficiency in enterprise finance systems and UX design tools is required, along with strong stakeholder management and problem-solving skills.
About Apex Group Ltd
Industry: Financial Services
Company size: 10,001+ employees
We are a single-source financial solutions provider dedicated to driving positive change while supporting the growth and ambitions of asset managers, allocators, financial institutions, and family offices around the world. Established in Bermuda in 2003, we have continually disrupted the industry through our investment in innovation and talent. Today, we set the pace in fund and asset servicing and stand out for our unique single-source solution and unified cross asset-class platform which supports the entire value chain, harnesses leading innovative technology, and benefits from cross-jurisdictional expertise delivered by a long-standing management team and over 13,000 highly integrated professionals. As a pioneering data and fintech-enabled company, we are a disruptor driving digital tools into fund and asset servicing. However, our vision to drive positive change extends beyond the industry. The Apex Foundation, a not-for-profit entity, is our passionate commitment to empower sustainable change.