Key Skills

Job Description

This Is What You'll Do Welcome guests with a smile and ensure a warm reception. You are the first point of contact and our hotel's representative. Manage and process reservations via phone or email, handle administrative tasks, and process invoices. Coordinate and optimize daily operations, stepping in where needed. Effortlessly switch between different departments within the hotel. Be operationally active in the following departments: breakfast service, housekeeping, and the restaurant. Have a fixed location within the Bastion Hotel chain but remain flexible for assignments at other locations when necessary. We work with the MEWS reservation system. No experience with MEWS? No problem! We provide extensive training and support. Who are you? You are available full-time and flexible from Monday to Sunday, for both morning and evening shifts. Morning shifts run from 06:00 to 15:00, evening shifts from 14:30 to 00:00. Occasionally, you may work an intermediate shift to handle peak hours. You have completed an MBO level 4 education in Hospitality or have relevant experience in the hospitality industry. You have a driver's license and access to a car. You are fluent in both Dutch and English, both spoken and written. You can quickly switch between different tasks, even in high-pressure situations. You are ambitious, driven, and ready to further develop your leadership skills.

Core Responsibilities

Welcome guests and serve as the hotel's first point of contact, while managing reservations, administrative tasks, and invoices. Coordinate daily hotel operations and work hands-on across breakfast service, housekeeping, and restaurant departments, with flexibility to support other locations when needed.

Requirements

Applicants should have completed MBO level 4 education in Hospitality or have relevant hospitality experience, a driver's license, and access to a car. They must be fluent in spoken and written Dutch and English, flexible for morning and evening shifts Monday through Sunday, and able to manage changing tasks under pressure.