Key Skills

Job Description

World Wide Technology Configuration Technician Oude Meer - Schiphol, Netherlands. About the company and role: World Wide Technology EMEA NL, due to heavy demand has a very exciting Configuration Technician opportunity to join our talented and friendly EIC team based in Schiphol, NL. For the 15th year in a row, World Wide Technology has been rated one of the best places to work by Fortune top 100 best companies list. We believe this is due to ensuring that our employees feel valued and understand that they are our greatest asset. WWT prides itself on having a continued development of strong workplace culture, creativity and innovation, workforce diversity & global cultural awareness. With our continued drive to build a high achieving, collaborative, fair and enjoyable culture we have been rated in Fortunes Top 100 best places to work for the 14 year in a row. The Configuration Technician I role performs production level logical configurations and testing. This position follows detailed work instructions provided by Engineering team to accomplish tasks. This position also works cross-functionally with other teams within the Supply Chain organization. The Configuration Technician I role reports directly to the Production Supervisor. Job Responsibilities Configuration & testing of multiple vendor networking, wireless, telecom and collaboration devices. Configuration & testing of core network storage and server technologies or general telecommunication products based on program needs Implement knowledge and strong understanding of how the operations of the department impact other diverse work units. Applies technical knowledge of product to ensure proper functionality and operation Assist in the optimization of work instructions and further documentation Assist in basic level troubleshooting process for defective devices, logical issues, or systematic errors on a wide range of technologies to ensure product is functional Logical work to load OS (Operating system), loading license, and update firmware per customer requirements Configure, upgrade, and test networking and telecom equipment (routers, switches, servers, wireless, voice, video, radio access network items based on program needs) Use established tools to communicate task status on a continuous basis Capture QC records and perform QC checks to validate logical configuration requirements Complete physical audit of equipment and accessories Understanding of installation and configuration instructions with various platforms of hardware and ensures accurate information capture Provide input for the continual improvement of customer production solutions Requirements One-year certificate from a college or tech school in Information Technology (a combination of education, training, and experience may be considered in lieu of a degree) Minimum of 2 years' progressive experience in a related field 1-2 years of hands-on experience with router/switch, wireless, voice, security, and SAN solutions Knowledge of testing hardware and software platforms Knowledge of a broad range of network infrastructure cable types and best practices Ability to adapt to shifting priorities, demands, and timelines, and to prioritize in a high-pressure environment Strong written and oral communication skills Fluent English is required Preferred CCNA certification Please note: We do not offer visa sponsorship for this position.

Core Responsibilities

Configure, upgrade, and test networking, wireless, telecommunications, server, storage, and collaboration equipment according to customer requirements and engineering instructions. Troubleshoot basic device and configuration issues, perform quality checks and equipment audits, document work, and contribute to improving production instructions and solutions.

Requirements

Requires a one-year certificate from a college or technical school in Information Technology, or equivalent education, training, and experience, plus at least two years of progressive related experience. Candidates should have 1–2 years of hands-on experience with networking and related solutions, knowledge of hardware and software testing and network cabling, strong communication and prioritization skills, and fluent English; CCNA certification is preferred.