Key Skills

Job Description

We Connect. We Create. We Commit. About Us: Yusen Logistics is one of the world's leading providers of logistics solutions, helping businesses optimize their global supply chains. With over 25,000 employees across more than 650 locations in 46 countries, we offer an inspiring work environment with diverse development opportunities. As a company with Japanese roots, we embrace the philosophy of Kaizen – the culture of continuous improvement – in all our business areas. Do you want to make a difference in international logistics, take ownership of import shipments, and work in a dynamic air freight environment at Schiphol? Then this could be the perfect next step in your career. Your Responsibilities: As an Air Import Specialist, you are responsible for coordinating and administrating air import shipments from arrival through to final delivery. You ensure that shipments are processed accurately, customers are kept informed, and all relevant documentation and customs requirements are handled correctly. Your responsibilities include: Processing and monitoring air import shipments Coordinating domestic and international deliveries Preparing and maintaining shipment documentation Entering and managing data in operational systems Ensuring compliance with applicable quality and regulatory standards Maintaining daily contact with customers, agents, carriers, and overseas offices Providing excellent customer service and proactive communication Preparing customs-related documentation and handling associated correspondence Resolving operational irregularities and shipment exceptions Following up on claims and supporting continuous service improvement Supporting export operations when required Working closely with colleagues from operations, sales, and customer service Your Profile as AFF Import Employee: You are a detail-oriented logistics professional who enjoys working in a fast-paced international environment. You can prioritize effectively, communicate clearly with stakeholders, and remain calm under pressure. In addition, you bring: 2-3 years of experience in air freight forwarding, preferably within imports MBO-level education or equivalent working and thinking level Knowledge of customs procedures and international freight documentation Experience with customs declarations is an advantage Good knowledge of Microsoft Office (Excel, Word, Outlook) Strong administrative accuracy and attention to detail Excellent problem-solving skills Strong communication skills Good command of Dutch and English, both written and spoken A flexible and customer-focused attitude Why Yusen Logistics? At Yusen Logistics, we connect people, businesses, and opportunities worldwide. As a global logistics provider, we offer an environment where you can develop your talents, take responsibility, and contribute to the success of our customers. What we offer: A challenging role within an international logistics organization Opportunities for personal and professional development A collaborative and supportive team environment Competitive salary and benefits package The opportunity to work at one of Europe's leading logistics hubs, Schiphol Airport Ready to take the next step in your logistics career? Apply today and become part of Yusen Logistics. Ready to design the future of logistics with us?

Core Responsibilities

Coordinate and administer air import shipments from arrival through final delivery, including shipment monitoring, documentation, customs-related correspondence, and delivery coordination. Maintain communication with customers and logistics partners, resolve shipment exceptions, follow up on claims, and support export operations and service improvement when needed.

Requirements

Candidates should have 2–3 years of air freight forwarding experience, preferably in imports, and MBO-level education or equivalent. They should know customs procedures and international freight documentation, be proficient with Microsoft Office, and communicate well in Dutch and English; customs declaration experience is an advantage.

Benefits

• Competitive Salary and Benefits Package
• Personal and Professional Development Opportunities
• Collaborative and Supportive Team Environment