Key Skills

Job Description

This is us: We are Exellyn, an Infinite Group company. We specialize in centralized procurement and global standardization of IT infrastructure. We provide global deployment solutions, IT infrastructure management, and professional services, such as imaging, asset tagging, and installations. Our goal is to provide a seamless experience for our multinational customers. We serve clients across the globe. We’re not ones to brag but name a country and we’ve probably worked there, even in the most remote locations. And we offer a single point of contact for the entire range of our solutions and services anywhere. We make sure that all our customers receive efficient and timely support, in compliance with their local standards and culture. We can’t do this on our own. That’s why we are always on the lookout for new or proven talent, as they introduce fresh perspective on our business. We are looking for a multi-talented, dynamic, and energetic person who will join a fun team to help us grow our portfolio of solutions and services. International experience and mindset will give you a head start. Are you looking for a challenging and rewarding position with opportunities for continuous learning and improvement? Keep on reading! Your responsibilities: In a nutshell, you will be supporting the team by: Handling and managing contracts Handling and managing sales orders Building and managing relationships with clients Providing the best customer service possible Helping them reach sales goals Your day in the office: Every day is unique and brings its share of the unexpected. However, this is how a typical day in our offices would look like: 9:00 You start your day with a coffee and a casual check-in with the other sales accelerators. You align on priorities, exchange weekend highlights, and get energized by working alongside colleagues from all over the world. 09:30 Time to get into it. You review incoming requests and take care of order processing and client-related setups. You’re in constant contact with different internal teams to make sure everything is arranged correctly. Even though certain processes are standard, with every customer being different, no two mornings will be exactly the same. 11:00 You join a team meeting to go through active opportunities and operational topics. Together with account managers and the services team, you discuss next steps for key accounts and how to best support your customers in ongoing and upcoming projects. 13:00 Lunch break! Whether you enjoy the lunch buffet or bring your own food, you use this time to connect with colleagues. After lunch, it’s time to burn those calories off by joining your colleagues on a walk or maybe having a competitive ping-pong sesh. 😊 14:00 Back at your desk, you hop on a Teams call with a customer. You walk them through processes, timelines, or order details and make sure all their questions are answered. As their main point of contact for operational topics, you keep things running smoothly. 15:00 Time to shift into a focus mode. You handle follow-ups, system updates, and all the behind-the-scenes work that helps deals move forward. 17:15 You close out the day by syncing with your teammate or sending a final update to a customer. Working with international clients might occasionally mean staying a bit flexible when closing the deal needs that extra push. After all is done, you head home, join your colleagues for a little borrel in the city, or choose the fit way and enjoy a workout at our company gym What's in it for you: Very attractive remuneration package (base salary + commissions + 8% holiday allowance) A personal growth path and the potential to quickly grow in M&R (money and responsibilities) A permanent contract from the start A laptop and a phone Access to our "Be all you can be" program that includes a healer, coach, and expat service, among others. An attractive pension plan: the premium percentage for the pension plan is 15% and the employee/employer split is 50/50 Complete and ongoing training from the start International vibe in a multi-cultural team across several countries An exciting workplace that includes a company gym and a weekly personal trainer Opportunity to participate in an amazing adventure that starts now and hopefully never ends What we are after: You have a bachelor’s degree in a related field You have 2 to 4 years of experience as part of a sales or customer service team You write and speak English fluently. Other languages are always a plus You are proactive (toward clients and your colleagues) to provide help when and where needed You are business and solutions-minded You are detail-oriented and strive to do things right You have solid planning and organizational skills You feel comfortable within a fast-moving international environment We'd prefer not to get messages from job agencies or recruiters, since we already have our trusted partners. Thanks!

Core Responsibilities

Manage contracts and sales orders, process customer requests, and maintain strong client relationships while providing high-quality customer service. Coordinate with account managers and internal teams to support sales goals, customer projects, and operational follow-ups.

Requirements

A bachelor’s degree in a related field and 2 to 4 years of experience in a sales or customer service team are required. Candidates should be fluent in English, proactive, business- and solutions-minded, detail-oriented, well organized, and comfortable working in a fast-paced international environment.

Benefits

• Commission
• Holiday Allowance
• Permanent Contract
• Laptop
• Phone
• Personal Growth Program
• Coaching and Expat Support
• Pension Plan
• Ongoing Training
• Company Gym
• Weekly Personal Trainer