Key Skills

Job Description

About the Company AgXeed is an innovative AgTech company developing autonomous solutions for the agriculture of tomorrow. With our autonomous robot tractors and smart technologies, we help farmers work more efficiently and sustainably while giving them greater freedom in their daily operations. At AgXeed, technology, sustainability and pioneering spirit come together. We are an international, down-to-earth team where people work closely together, take initiative and have plenty of room to contribute their own ideas. Freedom to Farm. Power to Grow. About the Role As a Service Engineer, you play an important role in supporting our customers and dealers and keeping our robot tractors performing at their best. You provide technical support both remotely and on-site. This means that one day you may be diagnosing an issue through our helpdesk and the next you could be travelling to a customer or dealer to troubleshoot, maintain or repair a machine. You will regularly work at customer and dealer locations, including internationally, and collaborate closely with our technical teams at AgXeed. Responsibilities Provide technical support to customers and dealers, both remotely and on-site. Analyse, diagnose and resolve technical issues and malfunctions. Perform maintenance and repairs on AgXeed robot tractors at customer and dealer locations. Support commissioning, upgrades and technical modifications. Use diagnostic applications and technical data to identify and resolve issues. Accurately document service activities, technical findings and solutions. Work closely with Engineering and other technical teams to resolve technical issues. Share knowledge and experiences from the field with colleagues. Provide feedback on technical performance, customer needs and developments in the market. Contribute to the continuous improvement and further development of our products and services. Travel regularly to customers and dealers, including international locations. Qualifications Higher professional (HBO) working and thinking level, preferably in Mechanical Engineering, Electrical Engineering, Mechatronics or a comparable technical field. Technical affinity and a strong willingness to learn. Valid category B driving licence. Willingness to travel internationally approximately 50% of the time. Flexibility to occasionally work evenings and weekends when service support requires it. Required Skills Good technical understanding of mechanical and electrical systems. Ability to analyse and solve technical problems in a structured and practical way. Comfortable working with computers, technical software and digital tools. Experience using diagnostic tools or applications to troubleshoot technical issues. Strong communication skills in Dutch and English. Customer-focused and service-minded approach. Proactive and hands-on attitude with a strong focus on finding solutions. Ability to work independently while collaborating effectively with colleagues and technical teams. Preferred Skills Knowledge of robotics, electronics and hydraulics. Experience with maintenance, diagnostics and repair of agricultural machinery or other complex mobile machinery. Experience working in a field service or technical support environment. Knowledge of the German language. Affinity with agriculture, autonomous technology and/or AgTech. What You Can Expect from AgXeed At AgXeed, you will work in a dynamic and innovative environment where technology, sustainability and pioneering spirit come together. You will be part of an enthusiastic, friendly and down-to-earth international team. We offer: Plenty of room for your own ideas and initiative – we need them! A competitive salary based on your knowledge and experience. Opportunities for training and professional development. Travel allowance, laptop and mobile phone. 25 vacation days + 13 ADV days based on full-time employment. The possibility of a permanent employment contract. The possibility to work from home where the nature of the work allows it and in mutual agreement. Employment conditions in accordance with the Metalektro collective labour agreement (CAO). Interested? Are you the Service Engineer who wants to support our customers and dealers worldwide and help keep our autonomous robot tractors performing at their best? We would love to hear from you. Send your CV and a short motivation to [email protected] and tell us why this role could be a good fit for you. Would you like to know more about the position first? Feel free to contact our Service Manager, Jack Boekholt, at +31 (0)6 47 40 91 69 or [email protected]. Equal Opportunity Statement At AgXeed, we believe that different perspectives, backgrounds and experiences make our team stronger. We are committed to creating an inclusive working environment where everyone is treated with respect and has the opportunity to contribute, develop and grow. We welcome applications from qualified candidates regardless of background, gender, age, nationality or other personal characteristics. Acquisition in response to this vacancy is not appreciated.

Core Responsibilities

Provide remote and on-site technical support to customers and dealers, diagnosing issues and maintaining, repairing, commissioning, and upgrading autonomous robot tractors. Document service work, collaborate with engineering teams, share field insights, improve products and services, and travel regularly, including internationally.

Requirements

Applicants should have higher professional (HBO) working and thinking level, preferably in mechanical engineering, electrical engineering, mechatronics, or a comparable technical field, along with a valid category B driving licence. They should have mechanical and electrical systems knowledge, troubleshooting and diagnostic skills, strong Dutch and English communication, a customer-focused hands-on approach, and willingness to travel internationally about 50% of the time and occasionally work evenings or weekends.

Benefits

• Competitive Salary
• Training and Professional Development
• Travel Allowance
• Laptop
• Mobile Phone
• 25 Vacation Days
• 13 ADV Days
• Possibility of a Permanent Employment Contract
• Possibility to Work from Home
• Employment Conditions Under the Metalektro Collective Labour Agreement