Key Skills

Job Description

Job Description Job Title: Upgrades Sales Support Specialist Job Location: Heerenveen, Netherlands At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet. Job Summary You will be working in a team of sales support specialists responsible for supporting colleagues in markets around the world selling Cheese & Powder upgrades. Based in 4 locations in the world the team is providing technical and commerical support to colleagues and customers, to grow our upgrades business in Cheese, Evaporation & Drying and Powder Handling. We are now looking for a Sales Support Specialist who will provide technical and commerical support to colleagues and customers. The position is permanent and preferably based in Heerenveen, Netherlands. You need to be open to travelling up to 20% of your time. No relocation service will be provided for this position. What You Will Do As a Sales Support Specialist you will manage upgrade inquiries from understanding customer needs to selling the solution in close cooperation with the Market organisations. You will ensure our customers are satisfied and take action when needed to make things right. Main Responsibilities Build up relationships with your partners in Market organisations to continually develop knowledge, skills, and confidence, while holding the team accountable for performance BS Services point of contact for Market organisations regarding upgrades business in assigned markets Make regular joint customer visits with the Services Account Manager team to foster a relationship with key customers and to provide them with Cheese Expertise. Actively participate in the development of Cheese Upgrades business Support in introduction and implementation of the Cheese Upgrade portfolio with Market organisations and customers. Execute small upgrade projects in the role of project manager Gather market intelligence and formulate proposals for new upgrade products We believe you have Bachelor’s degree in mechanical, automation or dairy processing engineering or similar suitable education and/or experience Several years relevant experience in the food industry, preferably in Dairy. Sales experience in technology industry will be a plus Customer relationship management skills Knowledge and understanding of processing equipment used within the food industry Experience with Tetra Pak Cheese equipment is a benefit Good verbal, written & computer communication skills are essential Fluency in written and spoken English is required Fluency in written and spoken Dutch is strongly preferable We are looking for a self‑motivated individual with a strong customer focus and a clear desire to succeed. You take ownership of your work and bring a driven, results‑oriented approach combined with an entrepreneurial mindset. As a true team player, you thrive in collaborative environments while still maintaining accountability for your own performance. You are able to work effectively under time and financial pressure, skilfully prioritizing tasks to maximize business outcomes. We Offer You A variety of exciting challenges with ample opportunities for development and training in a truly global landscape A culture that pioneers a spirit of innovation where our industry experts drive visible results An equal opportunity employment experience that values diversity and inclusion Market competitive compensation and benefits with flexible working arrangements Apply Now If you are inspired to share our responsibility of protecting food and protecting the planet, apply with CV in English through our careers page on https://jobs.tetrapak.com/. This job posting expires on 14 October 2026 Requisition no: 97698 Level: F To know more about the position contact Sikko Veenstra at +31 651 86 83 62 Questions about your application contact Martin Fosser at +46 46 36 4674 Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

Core Responsibilities

Support market colleagues and customers with technical and commercial assistance for Cheese, Evaporation & Drying, and Powder Handling upgrades. Manage upgrade inquiries, develop customer and market relationships, support portfolio implementation, lead small upgrade projects, and propose new upgrade products.

Requirements

A bachelor’s degree in mechanical, automation, dairy processing engineering, or a similar field, or suitable equivalent education and experience, is sought alongside several years of relevant food-industry experience, preferably in dairy. Candidates should have customer relationship skills, knowledge of food processing equipment, strong communication skills, and fluent English; Dutch fluency is strongly preferred, and sales experience or Tetra Pak Cheese equipment experience is an advantage.

Benefits

• Training And Development Opportunities
• Flexible Working Arrangements
• Competitive Compensation And Benefits