Key Skills

Job Description

EVbee Holding B.V. is a leading EV charging manufacturer and specialises in designing and manufacturing state-of-the-art EV charging solutions. For our European headquarters in Utrecht, the Netherlands, we are seeking a commercially minded and well-organised (Junior) Account Manager (m/f) to support customer account management, sales administration, and internal project coordination. This is a role suitable for someone who enjoys working closely with Sales, Back Office, Operations, Finance, and Order Fulfilment teams. The job holder will help maintain good customer relationships, support order and quotation processes, prepare commercial documents such as proforma invoices and commercial invoices, keep ERP data accurate, and assist the Sales and BO teams with relevant projects. The (Junior) Account Manager will report to the Head of Sales. We are confident to become one of the top 3 electric vehicle charging equipment, R&D and manufacturing enterprises within the coming 5 years. Therefore, EVbee has the intention to expand exponentially in the coming years, and we are looking for enthusiastic team members to join our exciting adventure. Interested? Job Description 1. Account Management Support: Act as a supporting contact for assigned customers, distributors, and partners in the EV charging sector Maintain regular communication with customers and support timely follow-up on commercial and operational matters Assist the Sales team with account updates, customer requests, quotations, order status, and delivery coordination Help identify customer needs and escalate commercial opportunities or issues to the relevant Sales Manager Support customer onboarding and ensure required account information is collected and maintained accurately Contribute to maintaining positive customer relationships and a professional customer experience 2. Sales Administration & ERP Management: Prepare and process sales-related documents, including quotations, proforma invoices, commercial invoices, order confirmations, and other customer documents Maintain accurate customer, product, pricing, and order information in the ERP system Support order entry, order updates, delivery follow-up, and internal communication with Operations and Order Fulfilment Coordinate with Finance to ensure invoicing information is complete, accurate, and aligned with customer agreements Keep sales records, document folders, and customer files organised and up to date Support the Sales team with meeting preparation, reports, presentations, and administrative follow-up 3. Project & Back Office Support: Support the Sales and Business Operation teams with relevant internal and customer-facing projects Coordinate basic project tasks, timelines, action lists, and follow-ups under guidance from Sales or senior colleagues Liaise with internal stakeholders, including Operations, Finance, Technical Support, Product, and Order Fulfilment, to support smooth execution Collect and share relevant information on delivery planning, customer requirements, documentation, and open actions Help improve internal sales administration and back-office processes as the business grows 4. Reporting & General Support: Prepare basic sales, order, customer, and project status updates for internal use Monitor open actions and follow up with internal stakeholders to ensure timely completion Support continuous improvement of ERP usage, sales administration, and internal coordination processes Handle ad hoc administrative and coordination tasks as assigned by the Head of Sales Job Requirement Bachelor’s degree or equivalent working level, preferably in Business Administration, International Business, Sales, Logistics, or a related field Around 1–3 years of relevant experience in sales support, account coordination, customer service, back office, order management, or a similar commercial support role Experience in the EV charging, electronics, automotive, energy, or manufacturing industry is a plus Good administrative accuracy and attention to detail, especially when preparing invoices, order documents, and ERP records Comfortable working with ERP, Microsoft Office, and other business systems; willingness to learn new tools quickly Commercial mindset with a helpful, customer-oriented attitude Strong organisational skills and ability to follow up on multiple tasks in a fast-paced environment Clear communication skills and confidence working with colleagues across Sales, Back Office, Operations, Finance, and Order Fulfilment Structured, proactive, service-minded, and willing to take ownership of administrative follow-up Comfortable working in an intercultural and international business environment Willingness to work from our office in Utrecht 5 days per week Strong communication skills in Chinese and English are required. How to apply? If you match the experience requested, please be encouraged to send your CV and a short motivation (both in English) to the HR Department ([email protected]). Kindly note that the future jobholder must have a valid resident and working permit for the Netherlands. We are looking forward to receiving your application. An assessment or business case could be part of our selection procedure. Please be aware that we could request references and a copy of your diploma in the offer stage. Your application will be handled strictly confidential and in compliance to the privacy act.

Core Responsibilities

Support customer accounts and sales processes by handling customer communication, quotations, orders, invoices, ERP records, and delivery follow-up. Coordinate administrative and project tasks across Sales, Back Office, Operations, Finance, Technical Support, Product, and Order Fulfilment teams.

Requirements

Candidates should have a bachelor’s degree or equivalent working level, preferably in a relevant business, sales, or logistics field, and around 1–3 years of experience in sales support, account coordination, customer service, back office, or order management. Strong Chinese and English communication, administrative accuracy, ERP and Microsoft Office familiarity, organization, and a customer-oriented commercial mindset are required; a valid Netherlands residence and work permit is also required.