Key Skills

Job Description

At Park Plaza Utrecht, we pride ourselves on delivering exceptional hospitality in one of the city's most dynamic hotels. Located just moments from Utrecht Central Station, our hotel welcomes business and leisure travellers from around the world, offering a stylish destination where outstanding service is at the heart of everything we do. As a Waiter(ess) you'll be part of our Food & Beverage team, creating memorable dining experiences through warm hospitality and attentive service. Responsibilities Welcome guests and provide a warm, friendly, and professional service. Take food and beverage orders accurately and efficiently. Serve food and drinks in line with brand and service standards. Ensure tables are cleared, cleaned, and reset promptly. Maintain cleanliness and presentation throughout the restaurant and bar areas. Handle guest requests and resolve queries professionally. Work closely with the kitchen and Food & Beverage team to ensure smooth daily operations. Support conferences, events, and other Food & Beverage activities when required. Essential Requirements Passion for hospitality and creating memorable guest experiences. Strong communication skills in English & Dutch. Flexible availability, including evenings, weekends, and public holidays. Positive, reliable, and proactive attitude. Ability to work efficiently in a fast-paced environment. Strong attention to detail and teamwork skills. Preferred Requirements Previous experience in a hotel, restaurant, café, bar, or other hospitality environment. Knowledge of food and beverage service standards. Experience working in a customer-facing role. Additional language skills are an advantage. Your Benefits And Perks Heavily discounted hotel rates 50% discount on food and beverages in our restaurants and bars. Exclusive discounts via alleo.nl. Exclusive team discounts on premium ESPA skincare and Kevin Murphy haircare products. Discount on a collective health insurance plan. Extensive learning and development opportunities. A comprehensive onboarding programme. International career growth opportunities within PPHE Hotel Group. A meal during your shift. Annual company parties and team outings. €250 gross birthday bonus. Pension scheme in accordance with the Dutch Hospitality Collective Labour Agreement (Horeca CAO). 25 vacation days plus 1 additional wellbeing day (pro rata). 8% holiday allowance. Travel expense reimbursement up to €250 net per month (pro rata). Referral bonus of up to €750 for introducing a new colleague. This position is classified under the Dutch Hospitality Collective Labour Agreement (Horeca CAO, Scale V) with a salary starting from €2 468,35 gross per month depending on experience and qualifications. Ready to create memorable moments for our guests? Apply today. It's quick and mobile-friendly. We welcome applicants from all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht. Park Plaza. Be part of every moment.

Core Responsibilities

Welcome guests and provide attentive service, take orders, serve food and drinks, and keep restaurant and bar areas clean and presentable. Coordinate with the kitchen and Food & Beverage team, handle guest requests, and support conferences and events as needed.

Requirements

Applicants should have a passion for hospitality, strong communication skills in English and Dutch, and a positive, reliable, proactive approach. They should be flexible, work efficiently in a fast-paced environment, and demonstrate attention to detail and teamwork; previous hospitality or customer-facing experience is preferred.

Benefits

• Discounted Hotel Rates
• 50% Discount on Food and Beverages
• Exclusive Shopping Discounts
• Discounted Collective Health Insurance
• Learning and Development Opportunities
• Comprehensive Onboarding Program
• International Career Growth Opportunities
• Meal During Shift
• Annual Company Parties and Team Outings
• Birthday Bonus
• Pension Scheme
• 25 Vacation Days
• Additional Wellbeing Day
• 8% Holiday Allowance
• Travel Expense Reimbursement
• Referral Bonus