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Technical Support Engineer

Omron Industrial Automation Europe

's-Hertogenbosch
Full-time
2-5 years experience
On-site

€63,000 - €80,000 per year

Key Skills

Technical Support
Troubleshooting
Optical Inspection Systems
3D Optical Inspection
X-Ray Inspection
System Installation
Machine Maintenance
Customer Training
System Calibration
Capability Studies
System Upgrades
IT Administration
Network Administration
PLC Programming
Software Development
Customer Demonstrations

Job Description

Job description: Technical Support Engineer Do you want to prove your technical strengths in a high-end environment working with the best-in-class inspection equipment on a global level? Join us as Technical Support Engineer within our OMRON Inspection Systems Division (ISD), based in ‘s-Hertogenbosch. ISD is selling and supporting state-of-the-art 3D optical and X-ray inspection systems (SPI, AOI, AXI systems). These machines are used in the electronic manufacturing industry, mainly in automotive, generative AI, and other quality-driven industries. As a team member of ISD, you will be working in a dynamic and international team, supporting many top-level customers, located anywhere in Europe and the Middle East. You are in close contact with customers, distributors, and other engineers to give the best support possible. This support can be pre-sales and after-sales activities such as presenting and demonstrating our solutions in conjunction with our sales team, installation and maintenance of machines, training, troubleshooting, and help desk support. Your responsibilities will be as follows: Visit customers before, during, or after the purchase of the inspection systems Demonstrate inspection systems and train customers and distributors on how to use them Perform calibrations, capability studies, and upgrades Investigate and implement potential improvements in optical inspection machines Troubleshoot when issues occur with the optical inspection systems Assist with and participate in the development and introduction of new inspection systems Who are you? You have a relevant technical degree, experience with AXI systems is a plus You are fluent in English, Dutch is a plus You are a team player but also able to work independently and prioritize You are willing to travel (mostly inside Europe) and therefore hold a class B driving license You demonstrate strong intercultural awareness You have advanced IT skills (Microsoft Operating Systems / Drivers / Hardware / Software / IT and Network Administrative knowledge) is a plus If you have knowledge of PLC programming and software development it’s a plus. What can OMRON offer to you? Excellent salary package based on your experience (Total Annual Cash €63.000 - € 80.000 gross, based on 40-hour working week). 29 days of holidays with possibility to buy extra 10 days per year. A company car, also for private use. Room for personal and professional development. And pension scheme and collective health insurance. Interested? Please apply with your motivation letter and CV.

Core Responsibilities

Support customers and distributors with inspection systems through demonstrations, installation, maintenance, training, troubleshooting, and help desk assistance. Perform calibrations, capability studies, and upgrades, investigate machine improvements, and contribute to the development and introduction of new systems.

Requirements

A relevant technical degree is required, and experience with AXI systems is an advantage. Candidates should be fluent in English, able to work independently and as part of a team, willing to travel with a class B driving license, and demonstrate intercultural awareness; advanced IT skills are an advantage.

Benefits

  • Company Car For Private Use
  • 29 Days Of Holiday
  • Option To Buy 10 Additional Holiday Days
  • Personal And Professional Development
  • Pension Scheme
  • Collective Health Insurance

About Omron Industrial Automation Europe

Industry: Automation Machinery Manufacturing

Company size: 1,001-5,000 employees

OMRON Corporation is a leading automation company with its core competencies in Sensing & Control + Think technology, and is engaged in a wide range of businesses including industrial automation, healthcare, social systems, and device & module solutions. Established in 1933, OMRON has about 28,000 employees worldwide, working to provide products and services in more than 130 countries, contributing to the creation of a better society. As a leader in industrial automation, OMRON has extensive lines of control components and equipment, ranging from image-processing sensors and other input devices to various controllers and output devices such as servo motors, as well as a range of safety devices and industrial robots. By combining these devices via software, OMRON has developed a variety of unique and highly effective automation solutions for manufacturers worldwide. For more information, please visit http://industrial.omron.eu

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