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(Senior) Client Lead Manager

Talon_NL

Almere
Full-time
5-10 years experience
On-site

Key Skills

Sales
Client Relationship Management
New Client Acquisition
Out-of-Home Advertising
Campaign Strategy
Project Management
Commercial Acumen
Negotiation
Communication
Stakeholder Management
Customer Satisfaction
Dutch Language
English Language
Organization
Teamwork
Initiative

Job Description

ABOUT US_ At Talon, our mission is to unlock the full potential of out of home, making it more effective, creative, measurable and sustainable than ever. We’re passionate about OOH and are on a mission to drive the growth of this sector within the media industry. In just over a decade, our desire to offer intelligent, creative, technology-led OOH solutions and a full-service OOH offering saw us grow into a team of over 450+ people located in key cities across the globe. In that time, we have been awarded for our approach to our people, our clients and our industry. We hire the finest talent to help us unlock the full potential of the Out of Home (OOH) environment for our clients; and pride ourselves on the individuals who represent our business. Talon Outdoor Netherlands is part of the Talon Group and specializes in the planning and purchasing of (digital) outdoor advertising. Thanks in part to our unique insights, proposition, working method and the daily negotiations we conduct with all operators/providers, we achieve the best results for our clients. We can now count beautiful brands such as Tony Chocolonely, Flink, Coolblue, Swapfiets, Enterprise, Talpa Radio (538, Sky Radio, Veronica) Talpa TV (SBS6, Veronica, Net 5) Linda., Swatch Group, Zeeman and many other advertisers and (international) media agencies among our regular "happy clients". THE ROLE_ As Senior Client Lead Manager at Talon, you'll be the link between our clients and the internal teams. You'll be responsible for acquiring new clients, managing client relationships, advising clients on the best OOH strategies, and leading projects from start to finish. You'll work with various stakeholders within the company and ensure that campaigns are executed on time and successfully. Your goal is to acquire new clients, ensure customer satisfaction, and build lasting customer relationships. Take our organization to the next level within an international and rapidly growing out-of-home media scale-up. At Talon Outdoor Netherlands, everything revolves around visibility. From digital billboards to bus shelter posters and creative tailor-made campaigns — we make sure brands can’t be missed in the streetscape. Recently, we became part of Talon Outdoor Group, with offices all over the world and a new office in Brussels to represent the Belgium and Luxembourg market. To grow our team Netherlands, we’re looking for an experienced Sr. Client Lead Manager. In this role, you’ll report directly to the Sales Director and work closely with colleagues in the Netherlands, Belgium, and London. A DAY IN THE LIFE_ As Senior Client Lead Manager at Talon, you'll be the link between our clients and the internal teams. You'll be responsible for acquiring new clients, managing client relationships, advising clients on the best OOH strategies, and leading projects from start to finish. You'll work with various stakeholders within the company and ensure that campaigns are executed on time and successfully. Your goal is to acquire new clients, ensure customer satisfaction, and build lasting customer relationships. WHAT WE'RE LOOKING FOR_ 💥 Bold Skills Commercial and client focused Effortlessly turning cold leads into warm opportunities Energetic and a natural persuader Structured, detail oriented and process-driven 🤝 Human Skills Team player and self starter Pro-active and high level of ownership Communicator and growth mindset Hands-on mentality 🧠 Smart Skills Bachelor or master degree level of thinking and talking More than 3 years of work experience in Sales Excellent command of both Dutch and English Nice to have: experience in (out of home) media industry AS WELL AS_ Sales experience > 5 years Media (preference Out of home) experience > 3 years Large network and experience in longer term relationships Commercial drive OUR TEAM_ We are Talon Outdoor Netherlands: a young, fast-growing media company that specializes in strategy, planning and purchasing of (digital) outdoor advertising (D)OOH. We work with smart tools that provide insight into locations, performance, target groups and more. Our goal? Putting the best campaigns on the street! WHY US_ “The best thing about working at Talon is the space, time and expertise I’ve been given over the years to grow and develop my skills.” Client Director at Talon OUR VALUES AND HOW WE WORK TOGETHER_ WE ARE BOLD_ As industry provocateurs and pioneers, we respectfully challenge the status quo, take pride in our people, big ideas and partnerships. We embrace change We challenge respectfully We lead the way WE ARE HUMAN_ We are a diverse collective of changemakers who value respect, fairness, and integrity and expect the same in return. We value collaboration and togetherness We are empathetic We embrace individuality WE ARE SMART_ Our trailblazing spirit and learning centric culture ensures our knowledge provides maximum value to each other and our clients. We grow and learn We are trusted We are mission possible Talon is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where all individuals can thrive. We seek to employ and develop a workforce representative of the markets that we serve and brands that we represent.

Core Responsibilities

Acquire new clients, manage and grow client relationships, and advise clients on effective out-of-home advertising strategies. Lead campaigns and projects from start to finish, coordinating with internal and international stakeholders to ensure successful, timely execution.

Requirements

Requires more than five years of sales experience, more than three years of media experience (preferably out-of-home), and a strong network with experience building long-term relationships. Candidates should have bachelor’s- or master’s-level thinking and communication skills, excellent Dutch and English, commercial drive, and a structured, proactive, client-focused approach.

About Talon_NL

Industry: Advertising Services

Company size: 11-50 employees

Talon is gespecialiseerd in de planning en inkoop van buitenreclame. Mede dankzij onze unieke insights, propositie, werkwijze en de dagelijkse onderhandelingen die wij met alle exploitanten/aanbieders voeren, komen wij voor onze opdrachtgevers tot de beste resultaten. Inmiddels mogen wij mooie merken zoals o.a. Thuisbezorgd, Coolblue, Natuurhuisje, Fit for Free, Hunkemoller, Pathe en vele andere adverteerders en ook (internationale) mediabureau’s tot onze vaste “happy clients” rekenen.

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