Key Skills

Job Description

Role Summary The Sales Administrative Assistant will provide administrative support to the Sales and Operations teams, along with administrative support to the assigned Sales Leadership, in order to deliver the highest level of service to Rand’s customers throughout the sales cycle and order fulfillment. Service encompasses responsiveness, professionalism, warmth and care, and work product - all to be exceptionally executed. This position is an entry level role with room to grow in accordance with the individual’s drive and desire to learn the business. * This is an onsite role based in our Sales Office in Amsterdam, in the beautiful North Holland area. Requirements Essential Functions Perform general data entry tasks in CRM, ERP, and other required platforms Review open orders, obtain order acknowledgements and work with colleagues to resolve all issues and communicate any and all changes to appropriate personnel Process new sales orders, submit for contract review, follow through CR submission to Purchasing, follow throughout lifecycle of sale order until fulfillment to customer. Complete new customer forms and set-up the required databases Obtain price/lead-time quotes for services required Track invoices, PODs, CoCs, etc. Provide back-up administrative support to Account Managers and other staff Answer, screen, and route phone calls to the appropriate team member in a timely manner Manage communication, including emails, phone calls, and other inquiries for the assigned Sales Leadership Draft and proofread correspondence, reports, and other documents. Coordinate office logistics to maintain the office space Manage travel arrangements and associated expense reports for the assigned Sales Leadership Core Competencies Ability to work well within a team and cross functionally Outstanding written and verbal communication skills – Bilingualism (English and Dutch) preferred Willing to learn new duties and follow work instructions Excellent attention-to-detail and follow-through Strong analytical ability and demonstrated problem solving skills Demonstrated ability to respond appropriately and professionally to customers and colleagues in situations of conflict Ability to prioritize tasks, meet deadlines and work independently in a fast-paced environment; able to work under pressure Goal-oriented, ambitious, and extremely motivated Education and/or Experience and Physical Requirements High School or GED equivalent, Bachelor’s Degree preferred At least 1 year work experience (preferably in the electronic components/computer parts industry) Intermediate level in Microsoft Office Suite: Outlook, Excel, Word, and PowerPoint Ability to work onsite in our Amsterdam Sales Office in the North Holland area.

Core Responsibilities

Provide administrative support to the Sales and Operations teams and assigned Sales Leadership throughout the sales cycle and order fulfillment. Process and track orders, manage customer and leadership communications, coordinate office logistics, and arrange travel and expense reporting.

Requirements

Requires a high school diploma or GED equivalent and at least one year of work experience; a bachelor's degree and experience in the electronic components or computer parts industry are preferred. Candidates should have intermediate Microsoft Office skills, strong communication and organizational abilities, attention to detail, problem-solving skills, and the ability to work onsite in Amsterdam.