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Medewerker Backoffice Stellingen

KION Group

Hendrik-Ido-Ambacht
Full-time
2-5 years experience
Hybrid

Key Skills

Administrative support
Commercial processes
Order processing
SAP
Customer service
After sales
Logistics coordination
Invoicing
Communication
Analytical skills
Stress management
Technical affinity
Planning
Microsoft Office

Job Description

Ben jij sterk in commercieel-administratieve processen en houd je graag overzicht van offerte tot facturatie? Als Backoffice Support Stellingen in combinatie met After Sales zorg jij dat klantorders soepel verlopen en draag je direct bij aan klanttevredenheid en een correcte orderafhandeling.

We offer:

Je krijgt een veelzijdige functie op het snijvlak van commercie, administratie, techniek en service. Je werkt nauw samen met accountmanagers, klanten, leveranciers en keuringspartners en hebt veel ruimte om zelfstandig te coördineren, prioriteiten te stellen en het volledige orderproces van begin tot eind te bewaken.

Tasks and Qualifications:

  • Je stelt offertes op, bespreekt aanpassingen met de klant en verzorgt na opdracht de orderbevestiging.
  • Je verwerkt orders in SAP en bestelt materialen bij leveranciers of de fabriek.
  • Je coördineert montage, levering en de inzet van benodigd rollend materieel.
  • Je stemt planning en voorwaarden af met betrokken partijen en houdt de klant actief op de hoogte.
  • Je verzorgt de facturatie, verwerkt de montage op basis van nacalculatie en sluit orders financieel correct af.
  • Je vraagt waar nodig de eindrapportage op bij de keuringspartner en deelt deze met de klant.
  • Je ondersteunt accountmanagers met informatie over klanten, producten en lopende offerte- en ordertrajecten.
  • Je beantwoordt klantvragen telefonisch, lost problemen zorgvuldig op en onderhoudt contact met leveranciers.
  • Je beschikt over mbo-werk- en -denkniveau en hebt kennis van commerciële en administratieve werkzaamheden.
  • Je beheerst de Nederlandse en Engelse taal goed in woord en geschrift; kennis van het Duits is een pre.
  • Je hebt affiniteit met commercie en techniek en kunt goed werken met gangbare kantoorapplicaties.
  • Je bent analytisch, accuraat, flexibel, stressbestendig, commercieel ingesteld en communicatief sterk.

Core Responsibilities

You will manage the end-to-end order process, from preparing quotes and processing orders in SAP to coordinating assembly and invoicing. Additionally, you will provide support to account managers and maintain proactive communication with customers and suppliers.

Requirements

You possess an MBO-level education with a strong background in commercial and administrative tasks. Proficiency in Dutch and English is required, along with analytical skills and the ability to work accurately in a fast-paced environment.

About KION Group

Industry: Machinery Manufacturing

Company size: 10,001+ employees

Are looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of supply chain solutions is our home. KION is shaping world trade – globally, regionally, locally. We ensure that supply chains reach their full potential: fast, efficient, smart, sustainable and reliable. Our 42,000 employees make a real difference, helping us to become who we are today: The Supply Chain Solutions Company. Our people’s passion is innovating, automating, and orchestrating solutions for our customers’ supply chains. Would you like to be part of our international team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a global group, including the possibility of working at one of our locations abroad on a temporary basis. Regardless of which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape how we act and how we work with colleagues, managers, customers, suppliers, and applicants both at home and abroad. KION is the architect of global, regional and local supply chains. Our brands are well established: Dematic is the global leader in intelligent supply chain and automation solutions. The Linde Material Handling and STILL brands serve the premium and higher value segments of the industrial truck market. Baoli focuses on industrial trucks in the lower value and economy segments. As a provider of comprehensive supply chain solutions with a worldwide service network, KION has a global presence and a regional focus on the needs of its customers. KION brands keep the world moving. You can access our Legal Notice via the link https://www.kiongroup.com/en/Service/Legal-Notice/ and our Privacy Statement here: https://www.kiongroup.com/en/Service/Privacy-Statement/

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