(Senior) Project Manager Store Operations
Key Skills
Job Description
32-38 Hours Have you well-earned your stripes in project management and are looking for a role where you can fully utilize your skills? Do you get energized by achieving great results and want to contribute to the growth of Action together with other specialists? Look no further, because you are the (Senior) Project Manager we are looking for. This is your daily Action As a (Senior) Project Manager Store Operations, you will lead one or more (international) projects that impact the store organization and the way we operate in our stores. These projects affect the efficiency or quality of process execution and systems in the stores. In this role, you are a true chameleon, constantly adapting to the environment in which the project is situated. You will deal with different target groups, and the projects are international. You are responsible for initiating and leading a project from start to finish. Together with cross-functional teams, you ensure the smooth and efficient execution of projects within the agreed timeline and budget. Additionally, you have a strong internal customer focus and are willing to go the extra mile to make your projects successful. Furthermore: Determine the project's objectives, scope, and requirements in collaboration with stakeholders; Manage the delivery of agreed products within the agreed timeline, budget, and quality standards; Report on above towards business owners, senior management and other stakeholders Facilitate decision making by business owners and senior management Drive adoption and change across the whole network Report on the project's progress, risks, issues, and risk mitigation measures. Meet your team The goal of Store Operations is to have engaged employees and satisfied customers while keeping our store business model simple, uniform, scalable, and efficient. We focus on improving key store processes, supported by proven technology when necessary, resulting in a commercially attractive store, a pleasant working environment, and a cost-efficient store operation. Our Store Projects Team is part of Store Operations, leading and delivering large-scale projects and improvements in the business model. This is you Confident, assertive, pro-active and having a can-do mentality Strong leadership skills, guiding projects from set-up to completion Analytical and energized by collaborative problem-solving You are an excellent communicator who naturally connects with people Result oriented, continuously strives to achieve agreed project results Calm under pressure, providing clear direction and maintaining oversight Qualitifations As a (Senior) Project Manager Store Operations, you know how to work in a structured manner and how to lead a project team to achieve ambitious goals under time pressure. Additionally: You are educated at the bachelor's or master's level; You have at least 7 years of relevant work experience You have proven experience in a multidisciplinary, international, fast-growing, and dynamic environment You have extensive knowledge of project management and excel in stakeholder management; You have a professional command of the English language, both spoken and written. Dutch and additional EU languages are a plus What we offer Surprisingly much! From our international headquarters in the Netherlands you have an impact on what happens in our stores across Europe. We welcome more than 15 million customers every week in more than 3,000 stores in 15 European countries. We have great growth ambitions. For Action and for you. Because our growth means that you can always take new steps. A different position, an interesting innovation project, new skills: you can continue to develop as a professional. And all this in a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost conscious and respect. Did you know that you can also count on us for: 24 vacation days, with the option to purchase 5 extra days based on a 38-hour work week An annual bonus based on company and personal performance 15% staff discount on your purchases at Action A good pension scheme, collective health insurance and travel allowance (Zwaagdijk-Oost is reachable from Amsterdam by car in just 30 minutes on uncongested roads or through public transport, using the shuttle bus from Hoorn train station). How we contribute to the society If you only know Action from the stores, a world will open up for you when you come and work with us. We work hard to make a positive impact on society and the environment. Did you know, for example, that we sponsor more than 2,500 children worldwide who grow up in an SOS Children's Village? That our team reflects the diversity of our customers, including 155 different nationalities? That we purchase 94% of our wood products and 100% of our cotton sustainably? And that almost all our stores only use energy-efficient LED lighting? Yes, that is also Action. Curious about what other initiatives we’re facilitating? Join our team and find out for yourself. Interested? We're proud to be an inclusive employer, and we warmly invite anyone who sees themselves in the vacancy to apply. So take action and respond to this vacancy now! What happens next: Our recruiter will review your application and get back to you as soon as possible. We invite you for a first job interview. We would like to get to know you better, which is why we ask you to take an online assessment. We will invite you for a second interview and we will discuss your assessment Are will still a great match? Then we will become new colleagues! Throughout the process, your recruiter is your permanent point of contact and is available to answer any questions you may have.
Core Responsibilities
Lead international store operations projects from initiation through delivery, coordinating cross-functional teams to meet agreed objectives, scope, timelines, budgets, and quality standards. Report progress, risks, and mitigation plans to stakeholders and senior leaders, facilitate decisions, and drive adoption of changes across the store network.
Requirements
Requires a bachelor's or master's-level education, at least seven years of relevant experience, and proven experience in multidisciplinary, international, fast-growing, and dynamic environments. Candidates should have extensive project management and stakeholder management expertise, structured leadership, strong communication and analytical skills, and professional spoken and written English; Dutch and other EU languages are a plus.
Benefits
- 24 Vacation Days
- Option To Purchase 5 Additional Vacation Days
- Annual Performance Bonus
- 15% Employee Discount
- Pension Scheme
- Collective Health Insurance
- Travel Allowance
About Action
Industry: Retail
Company size: 10,001+ employees
Working at Action is different to working anywhere else. The core of what we do is simple: surprising our customers with a broad and ever-changing assortment of everyday necessities (like cleaning or sanitary products) or products that make daily life easier or more enjoyable, always at the lowest price. And we’re not doing this alone. We provide jobs to more than 84,000 colleagues helping us build on our success and a great shopping experience for our customers. Action is growing fast and our growth will continue in the coming years. The first store opened in 1993, and today, we have over 3,400 stores across 16 countries – with more opening every week. Our growth comes with a responsibility that we accept and embrace. We believe that it is possible to continue to offer our surprising assortment at the lowest price, while improving the quality and sustainability of our products. We make sure Action customers feel good about their visit to our stores – small prices, big smiles. Being cost-conscious makes us, by nature, very aware of conserving resources and limiting waste. Even so, we have an ambitious sustainability agenda and have made a lot of progress in recent years. Serving our customers, our employees are the beating heart of Action. Next to our formula, they are the foundation of our success. At Action, you can expect personal attention, strong benefits, safe working conditions, and ample opportunities for personal growth and development. Every new store we open means new jobs. We create thousands of new jobs yearly, on every level. We work together to grow Action. And as Action grows, we all grow with the company.