Key Skills

Job Description

About Scooperz Scooperz is a global, creator-first agency at the intersection of influencer marketing, social media, and talent management. We combine cultural insight, creativity, and data to deliver campaigns that make a real impact for top brands and creators worldwide. Since 2011, we’ve been a social-first agency pushing the boundaries of influencer and social marketing. From our offices in Amsterdam, Breda and Paris we collaborate with ambitious global brands and top-tier creators. This role is based in our HQ, our Breda office, right above the Central Station. With its inspiring design and event space, it’s the perfect hub where creativity, culture, and ambition meet. Our Expertise Influencer Marketing – Brand & creator collaborations Talent Management – Exclusive creator representation Social Media – Always-on social strategy & community management Content Production – Social-first content creation The role As Client Lead at Scooperz’ Breda, you lead a portfolio of (predominantly Dutch) accounts and are responsible for their long-term success, stability, and commercial performance. You ensure that our work not only meets the highest quality standards, but also contributes to sustainable growth for both the client and the agency. With a strong background in social media and/or influencer marketing at an agency, you guide clients, strengthen partnerships, and create clarity in complex stakeholder environments. You are responsible for managing the commercial performance of your accounts. You translate long-term ambitions into actionable plans, challenge briefs where needed, and ensure scope, priorities, and expectations remain aligned. From account development to contributing to new business proposals, you drive progress with confidence and commercial sharpness. You are also the one with your “boots on the ground” when it comes to execution across Social Media and Influencer Marketing. With strong project management and planning skills, you ensure a smooth and structured delivery across all workstreams. You keep oversight, align teams, and proactively resolve bottlenecks to maintain momentum and quality. At the same time, you are hands-on when needed, not afraid to roll up your sleeves, step in, and make sure things get done. In addition, you play a key role in guiding and mentoring the Social & Influencer team (5 fte). You create clarity, set priorities, and support the team in delivering their best work, while fostering a collaborative and positive team dynamic. As a key point of contact for both clients and internal teams, you act as a trusted advisor to clients, a mentor to your team, closely collaborating with management. You bring structure, decisiveness, and perspective, knowing when to collaborate and when to take the lead. Scope & portfolio Clients / brands: a multi-client portfolio of local heroes, mainly Dutch clients Delivery: executed by social and influencer expert teams; you coordinate priorities, planning and client communication Role: a hands-on client services position where you are actively involved in the execution of projects, alongside coordinating and guiding teams Purpose of the role You help ensure the portfolio: grows through strong client relationships and high client satisfaction remains commercially healthy and well-managed runs smoothly by addressing risks early delivers consistent quality and builds client confidence Key responsibilities Client management Main point of contact for day-to-day client communication Build strong relationships with key stakeholders Keep communication clear, structured and proactive Manage expectations around scope, timing and delivery Create clarity in ways of working and priorities Commercial & account development Keep track of the commercial performance of your accounts Contribute to client plans and identify growth opportunities with the Sales team Translate client needs into clear proposals and next steps Development of scopes and proposals Delivery Plan and coordinate internal teams to ensure smooth delivery across projects Stay close to execution and actively contribute where needed Align priorities, timelines and expectations across teams and clients Flag risks early and help keep projects on track Ensure clear reporting and a structured, proactive client experience Guide and mentor the Social & Influencer team throughout delivery Collaborate closely with the Amsterdam and Paris hub to ensure alignment Your skills You bring 7+ years of experience within an agency Work experience within the field of social media and/or influencer marketing is a must You are experienced with leading key accounts and strategic client relations You are highly organized and structured You are comfortable guiding and supporting teams, working closely with both internal as external teams You are fluent in both English as Dutch

Core Responsibilities

Lead a portfolio of client accounts, managing relationships, commercial performance, account growth, and proposals while coordinating high-quality social media and influencer marketing delivery. Guide and mentor the Social & Influencer team, align internal and client stakeholders, and proactively manage priorities, risks, and project execution.

Requirements

Candidates must have at least 7 years of agency experience, including experience in social media and/or influencer marketing, and a track record of leading key accounts and strategic client relationships. They should be highly organized, able to guide internal and external teams, and fluent in both English and Dutch.