Key Skills

Job Description

Program Manager Supply Chain & Commerce Full-time: 38 hours per week Every week, more than 15 million customers visit one of our 2600+ stores in Europe, and we regularly open new stores and distribution centres. This presents a growing logistical challenge, where we collaborate internationally to get more than 6,000 products to stores at the lowest price. From our international headquarters in Zwaagdijk-Oost, we continue to make significant strides, and as a Program Manager within Supply Chain or Commerce, you play a crucial role in this transformation. Ready for your next step? Read on! Your Daily Actions As a Program Manager, you'll play a pivotal role in transforming our organisation, by developing the annual 3-year roadmap, and translate this into the yearly domain portfolio. Here’s how you’ll make an impact: Collaborate with business leaders to define and prioritize initiatives Develop and maintain roadmaps aligned with business goals Translate strategic objectives into actionable projects. Drive project progress and manage scope, timeline, budget, and quality across projects Build change capabilities within the business Coach and support the project managers within your program Identify and manage risks and dependencies Engage and coordinate with stakeholders across functions Report status and progress to key stakeholders Ensure knowledge sharing and lessons learned across projects This is You You’re a seasoned program manager with a strong background in organizational change. You work well independently and thrive under pressure. You have: A university degree with at least a Bachelor’s level in a relevant field. 10+ years of direct program management or project management experience, with responsibility for at least 4 complex projects. Expertise in operations and supply chain or commercial knowledge. Strong capabilities in Microsoft Office and MS Project. Fluent in English (Dutch and additional languages are a plus). What We Offer Expect surprisingly more! From our International Headquarters in Zwaagdijk-Oost, based in the Netherlands, you’ll impact all of Europe. With over 2,600 stores in 12 countries and millions of happy customers, our growth means endless opportunities for you. Whether it’s a new role, an exciting project, or new skills, your career can thrive here. Our values—customer focus, teamwork, simplicity, discipline, cost-consciousness, and respect—are truly lived. We also offer: A market-based salary based on a 38-hour work week An annual bonus based on company performance 24 days of holiday and the option to buy 5 extra days (based on 38 hours per week) A temporary contract with the intention of offering a permanent contract long-term Flexible working hours and the possibility of working up to 40% from home A 15% staff discount on Action purchases A solid pension scheme, collective health insurance, and travel expense coverage How We Contribute to Society Discover the real Action behind the scenes! We’re committed to making a positive impact on society and the environment. We sponsor over 2,000 children worldwide through SOS Children’s Village, our team boasts 124 nationalities reflecting our diverse customer base, 70% of our wood products and 86% of our cotton are sourced sustainably, and more than half of our stores use energy-efficient LED lighting. Curious about our other initiatives? Join us and see for yourself! Interested? We’re proud to be an inclusive employer and invite anyone who sees themselves in this role to apply. Ready to take action? Respond to this vacancy now! What Happens Next Our recruiter will review your application and get back to you promptly. We’ll invite you for a first interview. If you progress, you’ll complete an online assessment. Next, you’ll have a second interview to discuss your assessment. If we’re a great match, welcome aboard as our new colleague! Throughout the process, your recruiter will be your main point of contact, ready to answer any questions you may have.

Core Responsibilities

Develop a three-year roadmap and translate strategic objectives into an annual portfolio of initiatives, coordinating with business leaders and stakeholders across functions. Drive project delivery by managing scope, timelines, budgets, quality, risks, and dependencies, while coaching project managers and promoting change capabilities and knowledge sharing.

Requirements

Requires a relevant university degree at least at bachelor's level and 10 or more years of program or project management experience, including responsibility for at least four complex projects. Candidates should have operations and supply chain expertise or commercial knowledge, strong Microsoft Office and MS Project capabilities, and fluency in English; Dutch and other languages are a plus.

Benefits

• Annual Performance Bonus
• Paid Holiday
• Flexible Working Hours
• Work From Home
• Employee Discount
• Pension Scheme
• Collective Health Insurance
• Travel Expense Coverage