Key Skills

Job Description

ChannelEngine is an e-commerce SaaS solution helping brands, retailers, and distributors find millions of new customers by connecting them to the biggest marketplaces around the world. Our platform is built with years of real-world e-commerce experience in mind, helping our clients sell their products on more channels and connect with more buyers across borders 🚀 We’re looking for a Senior Product Owner to help shape one of the most important part of the platform, Channels: adding new marketplaces, ensuring they are maintainable, scalable, and easy to integrate, while maintaining existing Channels.⭐ The role will turn customer, marketplace and business needs into a clear product strategy and roadmap, aligning priorities and dependencies across teams around measurable merchant outcomes. What will you do as a Senior Product Owner? As a Product Owner, you’ll take full ownership of the marketplaces domain, working closely with the development team to refine and prioritise the backlog, shape business epics and stories, and translate complex requirements into clear, functional designs. You’ll guide the development of key capabilities, including ongoing AI enhancements. You’ll support the team throughout each sprint, providing clarification, managing scope, reviewing completed work, and contributing to retrospectives.🎯 Alongside this, you will lead discovery, prioritisation and delivery with Engineering and UX while collaborating closely with Customer Success, Delivery and commercial stakeholders. You’ll also play a part in strengthening ways of working within the product organisation by aligning with other Product Owners, bringing structure where needed, and contributing to a mature, collaborative team culture. What makes you the ideal Senior Product Owner? At least 7 years’ experience as an Product Owner, IT Business Analyst or Project Manager within B2B SaaS development, Strong product ownership fundamentals: proven ability to balance strategic thinking with hands-on execution, Experience conducting customer discovery and validating problems before building solutions, Technical depth in software development, APIs, integrations, and/or platform architecture, Track record of defining success metrics and using data to inform product decisions, Excellent stakeholder management and communication skills across technical and business audiences, Living within commuting distance of Leiden. Nice-to-have E-commerce or marketplace experience (major plus - you will ramp up faster), Experience with AI/ML product features, PSPO or similar Product Owner certification. Why you’ll love working here We offer a professional, yet informal work environment, where it’s easy for you to try new things, share your ideas, and make an impact You’ll be working in an open and collaborative company with +/-200 colleagues of over 40 different nationalities 🌎 We have a continuous feedback culture to help you track your progress and facilitate your professional development 🎯 Our Happy & Healthy Team organises numerous wellbeing initiatives to keep us all… happy & healthy, including various social activities such as bouldering, ice-skating ⛸️, game nights 🎲, and picnics 🍽️ We’ll contribute 6% to your pension fund We want to make sure everyone is supported mentally and emotionally which is why we provide free access to mental healthcare support You’ll be granted equity benefits so that we can grow together 🌱 You’ve applied. What’s next? We want all of our candidates to enjoy a smooth and efficient experience with us which is why we aim to get back to you regarding your application within 2 business days. The first step is a screening call with a member of the recruitment team. This is followed by video meetings with a couple of Product colleagues, and our Director Product. The final step is a visit to our office to meet the CPTO. Our interview process tends to take +/-4 weeks to complete 💙 Statement about use of AI in applications Excessive AI use in CVs and cover letters is discouraged. We’re most interested in hearing your genuine voice and understanding the person behind the application. Diversity, Inclusion & Belonging We are an equal opportunity employer which means that all hiring decisions are based on qualifications, merit and business needs. We are committed to shaping a recruitment process that provides everyone with an equal opportunity to get hired. We welcome individuals from all backgrounds including, but not limited to, age, gender identity or expression, sexual orientation, ethnicity, skin colour, marital status, religious beliefs, or physical or mental abilities. At ChannelEngine, we believe that diversity enriches our work environment, sparks innovation, and drives success. We celebrate and value our differences and are dedicated to building a safe, inclusive, and respectful working environment where everyone feels empowered to be themselves.

Core Responsibilities

Own the marketplaces product domain, translating customer, marketplace, and business needs into strategy, roadmaps, prioritized backlogs, and clear requirements. Lead discovery and delivery with Engineering and UX, support sprint execution, guide AI-related capabilities, and collaborate with commercial and product stakeholders to improve outcomes and ways of working.

Requirements

Requires at least seven years of experience as a Product Owner, IT Business Analyst, or Project Manager in B2B SaaS development, with strong product ownership, customer discovery, technical understanding of software, APIs, integrations, or platform architecture, and data-informed decision-making. Candidates should have excellent stakeholder communication skills and live within commuting distance of Leiden; e-commerce or marketplace experience, AI/ML experience, and a Product Owner certification are advantageous.

Benefits

• Pension Contribution
• Mental Healthcare Support
• Equity Benefits
• Social Activities
• Professional Development