Key Skills

Job Description

Sales Support Administrator – Belgian Market 📍 Helmond, Netherlands | OSW Netherlands BV Join OSW Netherlands BV and be part of one of Europe's fastest-growing renewable energy companies. We are looking for a Sales Support Administrator to support our Belgian market from our office in the Netherlands. As the first point of contact for our customers, you will play a key role in delivering an excellent customer experience, supporting the sales team, and ensuring smooth order processing across Belgium. Your responsibilities Manage customer accounts and maintain accurate information in our CRM and internal systems. Process customer orders and verify order, pricing, and payment details. Provide professional support to Belgian customers via phone, email, and webshop. Keep customers informed about order status, deliveries, and payments. Coordinate with Sales, Finance, Warehouse, and Operations to ensure efficient order fulfilment. Support the sales team with administrative tasks, reporting, and documentation. Handle after-sales enquiries, customer claims, and resolve issues in a professional and customer-focused manner. What we're looking for Professional proficiency in French and dutch (Flemish) - (written and spoken). Good command of English and Dutch. Previous experience in sales support, customer service, or an administrative role. Strong organisational skills with excellent attention to detail. Comfortable using CRM systems, Microsoft Excel, and other business applications. A proactive, solution-oriented, and customer-focused mindset. Ability to work effectively in a fast-paced international environment. Why join OSW? Be part of the fast-growing renewable energy industry. Work in an international and collaborative team. Play a key role in supporting customers across the Belgian market. Opportunities for professional growth and development. Contribute to the energy transition and a more sustainable future. If you're looking for a role where you can combine customer service, organisation, and teamwork while making a real impact, we'd love to hear from you. Apply today and become part of the OSW team!

Core Responsibilities

Manage customer accounts and process orders, verifying order, pricing, and payment details while keeping customers informed about status, deliveries, and payments. Support Belgian customers and the sales team, coordinate order fulfillment across departments, and handle after-sales inquiries and claims.

Requirements

The role requires professional spoken and written French and Flemish Dutch, along with a good command of English and Dutch. Candidates should have experience in sales support, customer service, or administration, strong organizational skills and attention to detail, and confidence using CRM systems, Excel, and other business applications.

Benefits

• Professional Growth And Development