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Logistics Quality Manager - Europe

XPENG

Diemen
Full-time
5-10 years experience
On-site

Key Skills

Vehicle Logistics Quality
Finished Vehicle Logistics
Supply Chain Management
Quality Standards Development
KPI Management
Root-Cause Analysis
Corrective and Preventive Actions
Quality Auditing
Supplier Performance Management
Claims and Damage Investigation
Process Improvement
Quality Reporting
Stakeholder Management
Analytical Skills
Microsoft Applications
Cross-Functional Collaboration

Job Description

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou, China, XPENG has regional offices in Beijing, Shanghai, Shenzhen, Silicon Valley, and San Diego, and in 2021, we established our European headquarters in Amsterdam, along with offices in Copenhagen, Munich, Oslo, and Stockholm. Our passionate and diverse team, with expertise in technology, finance, and the automotive industry, spans hubs in China, the US, and Europe. Together, we are forging our international presence as pioneers in the future of mobility. Why should you be part of our success story? XPENG Inc.'s American Depositary Shares (ADSs) have been listed on the New York Stock Exchange (NYSE) under the symbol 'XPEV' since August 27, 2020, and on the Stock Exchange of Hong Kong Limited (SEHK) under the symbol '9868.HK' since July 7, 2021. In 2023, XPENG further strengthened its growth trajectory with a $724 million strategic investment from Volkswagen, solidifying its position in the global market. There has never been a more exciting time to join XPENG — a leader in smart electric vehicles and sustainable mobility solutions. Job Title: Logistics Quality Manager Europe SCOPE OF RESPONSIBILITY: Coordinate, lead and continuously improve XPeng vehicle logistics quality related activities across Europe. Responsible for ensuring consistent quality standards across finished vehicle transportation, handling, terminals, compounds, workshops and logistics service providers, while driving supplier performance, operational excellence and customer satisfaction. PRIMARY FUNCTIONS AND RESPONSIBILITIES: Lead vehicle logistics quality activities across multiple European markets and logistics service provider partners Develop, implement, maintain and continuously improve vehicle logistics quality standards, procedures and KPIs Monitor quality performance, vehicle damages, claims, delivery issues and customer complaints – lead root-cause analysis, investigations, preventive and corrective actions Conduct quality audits of carriers, terminals, compounds – drive supplier assessments, quality performance reviews, escalation management Ensure compliance with XPeng quality standards across the vehicle supply chain – identify recurring quality issues and implement sustainable process improvements Prepare logistics quality performance reports and present key findings to improve vehicle logistics efficiency both for compound operations and transportation services Work closely with vehicle logistics planning and operations functions to ensure timely and cost-effective deliveries with maximizing service quality level Collaborate with internal teams (procurement, manufacturing, aftersales etc.) and country organizations to secure sufficient logistics quality support for XPeng OTD process. PROFESSIONAL & PERSONAL REQUIREMENTS: EDUCATION: University/College degree, with specialization on Business Studies / Logistics / Supply Chain / Engineering-Quality management and/or equivalent experience PROFESSIONAL EXPERIENCE: Several years of relevant experience in the field of supply chain, logistics quality - automotive / finished vehicle logistics experience strongly preferred LANGUAGE SKILLS:Fluent English oral, written. Additional language (Mandarin, German, etc.) is a plus COMPUTER LITERACY:Excellent command of Ms Applications; Open to learn other IT applications used in the daily business COMPETENCIES NEEDED: Good understanding in automotive / vehicle logistics quality standards Experience in working with logistics service providers, carriers, automotive customers Strong knowledge of quality and problem-solving methods and tools Good analytical, communication and stakeholder-management skills Ability to work independently, effectively in an international and cross-functional environment – willingness to travel within Europe Customer focus, performance orientation, pro-active attitude. Others: Responsible for keeping Health and Safety regulations Acting according to the rules of legislation Responsible for working according to quality regulations. Other responsibilities related to job content, rules, etc. regulated by the internal procedures of XPeng and the direct Supervisor. XPENG offers: An interesting, unique and very varied job at XPENG A job with an incredibly large contact surface both internally and externally An attractive salary package incl. pension and with the possibility of a bonus To be involved in the growth of an existing EV brand in Europe Next steps: To comply with GDPR, we can’t process your personal data without your given consent. Therefore, please apply directly via LinkedIn portal so that our team can proceed further. For more information on how we process your personal data, please see: https://www.xpeng.com/policy As part of our application process, certain positions at our company require a pre-employment screening to ensure the reliability and integrity of our employees. This screening is a standard procedure and may include components such as a Criminal Background Check from your current or previous country of residence over the past five years. Additionally, the process may involve an integrity questionnaire, verification of identification, diplomas, work experience, and consultation of the central insolvency register. We appreciate your understanding and cooperation in this important matter, as it helps us maintain the high standards expected by our team. Our Commitment to Diversity and Inclusion: At XPENG, we’re an equal-opportunity employer that values diversity and positively encourages applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, disability status or other applicable legally protected characteristics.

Core Responsibilities

Lead and continuously improve vehicle logistics quality across European markets, including transportation, terminals, compounds, workshops, and logistics service providers. Monitor performance and customer issues, conduct audits and investigations, drive corrective actions and process improvements, and report on quality while collaborating with internal teams and country organizations.

Requirements

A university or college degree in business, logistics, supply chain, engineering, or quality management—or equivalent experience—is requested, along with several years of relevant supply chain or logistics quality experience; automotive or finished vehicle logistics experience is strongly preferred. Candidates should have knowledge of automotive logistics quality standards, service-provider and carrier management, quality problem-solving methods, strong analytical and communication skills, fluent English, Microsoft Applications proficiency, and willingness to travel within Europe.

Benefits

  • Pension
  • Bonus

About XPENG

Industry: Motor Vehicle Manufacturing

Company size: 10,001+ employees

XPENG is a leading Chinese Smart EV company that designs, develops, manufactures, and markets Smart EVs that appeal to the large and growing base of technology-savvy middle-class consumers. Its mission is to drive Smart EV transformation with technology and data, shaping the mobility experience of the future. In order to optimize its customers’ mobility experience, XPeng develops in-house its full-stack advanced driver-assistance system technology and in-car intelligent operating system, as well as core vehicle systems including powertrain and the electrical/electronic architecture. XPeng is headquartered in Guangzhou, China. In 2021, the Company established its European headquarters in Amsterdam, along with other dedicated offices in Copenhagen, Munich, Oslo, and Stockholm.The Company’s Smart EVs are mainly manufactured at its plant in Zhaoqing and Guangzhou,Guangdong province. For more information, please visit https://www.xpeng.com/

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