Key Skills

Job Description

Role Description: This full-time Doorman role is an on-site position located at The College Hotel Amsterdam, Autograph Collection, in Amsterdam. The Doorman is responsible for greeting guests, opening doors, and providing a welcoming, professional first impression at the hotel entrance. Daily tasks include assisting guests with luggage, giving clear directions, coordinating arrivals and departures with reception, and monitoring the entrance area to maintain safety and order. The role also involves supporting basic security procedures, observing who enters and exits the building, and promptly reporting any concerns to hotel management. The Doorman works closely with the front office team to ensure smooth guest flow, delivers exceptional customer service, and upholds the hotel’s standards of hospitality at all times. Qualifications: • Candidates should possess strong Communication and Customer Service skills to interact effectively with guests and team members. • Candidates should have a professional, service-oriented attitude and the ability to remain calm and polite in busy or challenging situations. • Candidates should be able to stand for extended periods, assist with luggage, and work flexible shifts, including evenings, weekends, and holidays. • Candidates with prior hotel, hospitality, or front-of-house experience, and proficiency in English and Dutch, will be highly regarded. • Dutch and English languages are required for this position, for both locals and for our international guests • Required to live in Amsterdam or surrounding areas • Candidates not meeting these requirements will unfortunately not be accepted for an interview Feel like you are a match? Don't hesitate to apply!

Core Responsibilities

Welcome guests at the hotel entrance, assist with luggage and directions, and coordinate guest arrivals and departures with reception. Monitor the entrance, support basic security procedures, report concerns, and work with the front office team to maintain smooth guest flow and high hospitality standards.

Requirements

Candidates need strong communication and customer service skills, a professional and calm manner, and the ability to stand for extended periods, assist with luggage, and work flexible shifts. English and Dutch are required; prior hotel, hospitality, or front-of-house experience is highly regarded, and candidates must live in Amsterdam or the surrounding area.