Key Skills

Job Description

Is it time for you to take the next step in your hospitality journey? Do you breathe hospitality and are you ready to build on your experience while stepping into a leadership-focused internship? Stop your search and join us to experience authentic learning. Park Plaza Utrecht offers a modern and stylish stay in the heart of the city, ideally located near Utrecht Central Station and within easy reach of the historic city centre, making it perfect for both business and leisure guests. As a Management Intern, you will be the right hand of the General Manager, supporting the leadership of the hotel and ensuring a smooth and high-quality operation across all departments. You will assist in daily management activities, contribute to strategic and operational projects, and gain exposure across the full hotel operation. This role provides a unique opportunity to develop leadership skills while contributing to guest satisfaction, operational excellence, and team engagement across the cluster. The internship starts in September 2026 and offers a full-time learning experience for 5-12 months, aligned with your study requirements. Responsibilities Support the General Manager in daily operations and strategic activities across departments Assist in preparing management meetings, coordinating team sessions, and supporting internal communication Provide operational support across departments such as Front Office, Food & Beverage, and Meetings & Events Contribute to improving the guest journey and arrival experience through analysis and implementation of ideas Support quality control checks and ensure brand standards are consistently met Assist with projects related to commercial activities, events, and hotel performance Engage with guests and colleagues, providing a professional and personalised experience Support sales activities including show-rounds, upselling, and promoting hotel outlets Demonstrate leadership by example, supporting department heads with administrative and operational tasks Take ownership of assigned projects and contribute ideas to improve hotel performance and guest satisfaction Essential Requirements Currently enrolled in a hospitality, hotel management, or related study programme Strong communication skills in English (written and spoken) Previous experience in hospitality or customer service Proactive, organised, and eager to learn in a dynamic environment Interest in leadership, hotel operations, and cross-departmental collaboration Confident in interacting with guests and internal stakeholders Available for an internship of 5-12 months Eligible to complete an internship in the Netherlands Preferred Requirements Interest in hotel management and leadership development Familiarity with hotel operations or systems (PMS) is a plus Dutch or any additional language skills; is an advantage Strong sense of ownership and willingness to take initiative Your Benefits & Perks Discounted hotel rates (including Radisson Hotel Group worldwide and family and friends) 50% food and beverage discount at our restaurants and bars Exclusive discounts via alleo.nl Great learning and development opportunities Advanced onboarding programme Career growth opportunities across PPHE Hotel Group in Europe Tasty meal during your shift Annual company parties and outings Time to work on your school projects or thesis Internship allowance of €750 gross per month (full-time), which is above the Horeca CAO BOL guidelines. Excited to develop your leadership skills and gain hands-on experience at management level? Apply today, it's quick and mobile-friendly. We welcome all backgrounds and encourage you to bring your authentic self to Park Plaza Utrecht Park Plaza. Be part of it.

Core Responsibilities

Support the General Manager with daily hotel operations, management activities, meetings, internal communication, and projects across departments. Help improve guest satisfaction and hotel performance through quality checks, sales support, guest engagement, and operational initiatives.

Requirements

Applicants must be enrolled in a hospitality, hotel management, or related study programme, have previous hospitality or customer service experience, and communicate well in English. They should be proactive, organized, interested in leadership and hotel operations, confident with guests and stakeholders, and available for a 5–12-month internship in the Netherlands.

Benefits

• Discounted Hotel Rates
• 50% Food And Beverage Discount
• Exclusive Discounts
• Learning And Development Opportunities
• Advanced Onboarding Programme
• Career Growth Opportunities
• Meal During Shifts
• Time To Work On School Projects Or Thesis
• Company Parties And Outings