ING Nederland logo

AI Consultant

ING Nederland

Amsterdam
Full-time
5-10 years experience
Hybrid

Key Skills

AI Portfolio Management
AI Strategy
AI Governance
Stakeholder Management
Analytical Skills
Market Research
Product Thinking
Design Thinking
Lean
Agile Delivery
Influencing Skills
Communication
Business Acumen
Cross-Functional Alignment
Decision-Making
AI Adoption and Scaling

Job Description

This role was originally posted on 24 June 2026. Therefore, the priority scheme does not apply to this vacancy. The Team Do you love to operate in a truly international environment, want to be the driving force of bringing AI and banking to the next level? Truly provide AI leadership? Great! Wholesale Banking Advanced Analytics would like to get in touch! Artificial Intelligence is fundamentally reshaping ING. Across both front- and back-office operations, AI enables faster and more accurate decision-making, automates complex workflows such as KYC and compliance, and enhances client engagement through personalized, real-time interactions. At ING, AI has moved beyond experimentation to scalable impact in areas like customer service, lending, risk management and software engineering, allowing teams to process large volumes of data, improve productivity, and deliver better outcomes for clients. This shift is not only driving efficiency and cost reduction, but also redefining how the bank competes—turning AI into a strategic enabler for innovation, regulatory resilience and sustainable growth in Wholesale Banking. The AI Management consultant will play an important role supporting the team in the end to end AI funnel from idea to scale, manage and refine the AI portfolio, build and maintain the operating model, keeps a view on the market as well as engaging with stakeholders and prepare decision making. Wholesale Banking Analytics (WBA) has the purpose to build data-driven AI products that benefit ING’s clients and the bank. With a team of about 125 engineers, data scientists, UXers and product managers we build solutions that make the wholesale bank more data driven. Roles And Responsibilities For this role we expect you to fill the following responsibilities: Support the team with the end to end AI funnel. Identify, validate and prioritize AI ideas, aligned with strategy and gear towards business impact. Manage and refine the WB AI portfolio. Provide oversight, insight, actionable recommendations. Continuously improve processes, roles and tools used. In the end of the day it is about re-use, scalability and accelerate adoption and consumption of AI. Strong stakeholder management and cross product and unit alignment, integrating business, AI, tech and risk. Conduct market research -and intelligence, feeding those insights into the strategy and teams. Stakeholder engagement and AI governance bodies preparations. Prepare decision making with clear messaging. Support the team in projects like WB AI strategy & governance, setting up new AI flagship programs, drive the adoption and consumption of AI and drive value in the E2E value chain (business, AI, data). Why this is not for you You like strategy and PowerPoint only, not having execution muscle You are a delivery or project manager managing solely by process and low ambiguity tolerance You lack business instinct How To Succeed We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. 5+ years of experience (i.e. currently a consultant or senior consultant) You have a Master’s degree You have strong analytical skills and get energy of translating complexity into a clear vision and structure, always looking for ways to improve the status quo. Understanding of Design and Product thinking methodologies, as well as Lean and Agile delivery Focused on details, getting to the bottom of complexity and simplify issues to be communicated in a clear and concise way. Tech savvy, demonstrated to operate on the frontier of AI. You have strong influencing skills, structured and a result-driven/ persistent can-do mentality. Can get up to speed incredibly fast in new environments and new topics. You operate independently while being a team player, have a helicopter view. You are easy to work with and have a drive to work in a bank-wide, international environment. Excellent communication skills. Fluent in English, Dutch is a pre You are hands-on, there is no-one to do the work for you. What could your day look like? Any given day will be different, but one of them might look like this: Start off the day with the daily standup with the Discovery squad. They work on (data) problems, prioritize idea backlog and design and execute experiments to decide what problems need solving. Afterwards you work with your colleagues in Asia that have a new business idea with AI at its core and need guidance on how to put their idea forward. Looks like there are similarities with an idea submitted by our colleagues in the US. Is there a possibility to re-engineer a workflow into an agentic workflow? Just in time for the delivery meeting where we go through the portfolio of the business unit. What impediments needs to be solved? Great input for the decision making your are preparing. You go for lunch with our Tech colleagues to understand how we can further improve our SDLC with AI. Then, later that afternoon you run a workshop with your counterparts in Digital and Tech about a new governance model to improve the time to market even further. How do we position AI Risk most optimally? In the hallway you meeting with a colleague who is working on AI driven investment algo’s. This could be a project for our upcoming experiment week. Later in the day you make your way to a conference where you are speaking about our latest developments in AI. You stay for some drinks at the conference… or you call it a day and spend some quality private time to keep a healthy balance between focus, rest and other things. Rewards And Benefits We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions. The Benefits Of Working With Us At ING Include 25-28 vacation days depending on contract Pension scheme 13th month salary 8% Holiday payment Hybrid working Personal growth and challenging work with endless possibilities An informal working environment with innovative colleagues About Us Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you. Questions? Please visit our Frequently Asked Questions section to find some answers on questions you might have. Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button.

Core Responsibilities

Support the end-to-end AI funnel by identifying and prioritizing ideas, managing the Wholesale Banking AI portfolio, and improving the processes and operating model that enable scalable AI adoption. Align business, technology, data, AI, and risk stakeholders; provide market insights; and prepare governance and decision-making materials for AI strategy and programs.

Requirements

Applicants should have at least five years of experience, a master’s degree, strong analytical and communication skills, and the ability to translate complex topics into clear recommendations. The role also calls for familiarity with design and product thinking, Lean and Agile delivery, AI, stakeholder influence, independent execution, and fluency in English; Dutch is listed as a preferred qualification but the text is incomplete.

Benefits

  • 25–28 Vacation Days
  • Pension Scheme
  • 13th Month Salary
  • 8% Holiday Payment
  • Hybrid Working
  • Personal Growth Opportunities
  • Challenging Work
  • Informal Working Environment

About ING Nederland

Industry: Banking

Company size: 10,001+ employees

ING is a global bank with a strong European base. With 14,500 employees in the Netherlands, we’re one of the biggest employers in the country. Our research tells us that we stand out here because of our great working culture, competitive benefits and interesting work. We believe in sustainable progress for all, not just for the few. We aim to support and contribute to economic, social and environmental progress. Because progress doesn’t start with perfection. It starts with people, their ideas and their drive to make things better. Collaborative and inclusive We’re proud of our diverse and multinational make-up. Joining the ING team means contributing to a collaborative and inclusive culture, having a hybrid way of working and being part of the positive impact that we strive to make on people and the planet. We don’t believe in one ‘perfect’ way of doing things. The best solutions emerge when people work together, stay curious and learn from each other. You’ll get responsibility from day one, along with the trust and freedom to make your own choices and contribute your perspective. Purpose ING’s purpose is empowering people to stay a step ahead in life and in business. This purpose guides us in everything we do. Rather than telling our people what to do, we trust them and encourage them to carve out their career in a way that works best for them. We want to enable people to grow in their own way, without being held down. Because doing great things starts by doing your thing. So, are we offering the perfect job? Maybe not. But you might find something better: a place where you can be yourself, keep growing and make an impact through the work you do.

Added Today