Two seats, same job: be the person who actually fixes it.

A multinational defence service line in The Hague keeps its own systems, networks and end-userequipment running around the clock. You would be part of that team on site - installing, configuring,diagnosing and, when your week on the rota comes round, answering immediately.

What you would be doing

• Installing, configuring and removing hardware and software, testing what you have done andrecording what now exists
• Watching operational systems for load and failure, tuning them, and taking new versions ofsystem software through test into service
• Carrying out network maintenance and configuration work, and diagnosing faults with a propermethod and proper tools
• Taking second-line tickets to resolution against agreed response targets, including your shareof the immediate on-call rota
• Helping with the design, test and on-site support of engineering changes to the service, on topof day-to-day operations

What you would bring

• Several years of implementing and maintaining ICT end systems inside a large organisation
• Confidence configuring hardware and software, and the independence to solve a problem alone
• Troubleshooting under pressure with users waiting, and the patience that goes with it
• Useful extras: networking (TCP/IP, VPN, VLAN, firewall, DNS), server hosting and storageconfiguration, log analysis, packet capture, some scripting or development
• ITIL training, and professional English

Why this one is worth a look

Two identical seats are open at once, so a strong technician who is available has a genuinechance, and the work runs from a standing framework rather than a one-off project.