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Principal Technician, ICT End Systems (On-Call Level 2 Support) for NATO with security clearance

WLG

The Hague
Full-time
5-10 years experience
On-site

Key Skills

ICT End Systems
Server Administration
Storage Management
Network Fault-finding
TCP/IP
VPN
VLAN
Firewall
DNS
Log Analysis
Packet Capture
Python
Shell Scripting
ITIL
System Configuration
Security

Job Description

The systems are watched around the clock. Somebody has to be that somebody.

This is the senior technician seat inside an on-site service team in The Hague. You would holdthe ICT end systems, the servers behind them and the network paths between them - and take theimmediate response when a ticket cannot wait.

What you would be doing

  • Installing, configuring and retiring systems and software, proving each installation works andkeeping the record of what is where
  • Monitoring operational systems for resource use and failures, tuning them, and rolling newsystem software versions through test with a fall-back ready
  • Maintaining and configuring network components, and diagnosing faults with the rightmethodology and the right tools
  • Providing second-line resolution against agreed response targets, on a rota that covers hoursoutside the office day
  • Supporting engineering change to the service - design, test and on-site work - alongside theoperational load

What you would bring

  • A strong track record maintaining ICT end systems in a large, security-conscious organisation
  • Server and storage work: hosting platforms, disk and controller configuration, redundancy
  • Network fault-finding (TCP/IP, VPN, VLAN, firewall, DNS) and remote server administration
  • Log analysis and packet capture as a habit, not a last resort; scripting in Python, shell orsimilar
  • ITIL training, professional English, and the temperament for on-call work

Why this one is worth a look

It is a senior technical seat with real ownership, in a team where the on-call rota is sharedrather than dumped, and it runs from a standing framework rather than a one-off project.

Core Responsibilities

The technician will install, configure, and maintain ICT end systems, servers, and network paths while providing second-line support. They are responsible for monitoring operational systems, diagnosing faults, and supporting engineering changes within a security-conscious environment.

Requirements

Candidates must have a strong track record in maintaining ICT end systems and proficiency in server, storage, and network administration. The role requires experience with log analysis, scripting, and the ability to perform on-call duties in a professional English-speaking environment.

About WLG

Industry: Financial Services

Company size: 2-10 employees

World Lending Group (WLG) is a global mortgage lending company.

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