Key Skills

Job Description

About Zerova Technologies: At Zerova Technologies, we combine the energy of a startup with the strength of a global enterprise. With over 50 years of expertise in power electronics, we’re at the forefront of EV charging innovation—designing and producing advanced AC and DC charging solutions. Our EMEA headquarters is based in Amsterdam, and we proudly manufacture across multiple countries, with deep roots in Taiwan. We support the region through strong partnerships with fleets, depots, charge point operators (CPOs), service stations, and more. Our agile, fully customized solutions empower our partners’ brands and drive the transition to e-mobility. Join us and help shape a more sustainable future! About the role: This is a 100% on-site position based in our cozy office in Amstelveen. As an Internal Sales Coordinator, you will provide essential support to the Business Development team by managing internal pre-sales and post-sales processes. You will act as the key liaison between the external Sales team and internal departments such as Operations, Manufacturing, Finance, and Legal. Your role will ensure the accuracy and efficiency of customer data, order processing, documentation, and after-sales coordination to help drive smooth and successful customer experiences. Main responsibilities: General Responsibilities: Be responsible for initiating the first contact with potential customers through leads generated from events, marketing activities, as well as outbound and inbound campaigns. Present the company, act as the first point of engagement, and build trust to convince prospects while following up on their needs. Continuously developing technical knowledge to become highly skilled and well-informed about Zerova’s products and software, ensuring confidently addressing customer questions and providing accurate solutions. Be responsible for coordinating the customization discussion with the internal stakeholders. Pre-Sales Suppor Handle RFQ (Request for Quotation) applications and coordinate responses to tenders. Prepare and submit company documentation required for tender processes. Maintain accurate and up-to-date client information in the CRM system. Track customer progress through the sales pipeline and update records accordingly. Liaise with clients’ legal teams to manage contract review and signature processes. Provide administrative support to the Business Development team, including reporting. Sales Coordination & Order Managemen Confirm customer orders, verify pricing and product details, and enter orders into ERP. Coordinate delivery schedules with internal departments and ensure timely order fulfilment. Prepare invoices and packaging documentation in collaboration with the Operations and Finance teams. Track payments and follow up with relevant stakeholders on outstanding items. Support resolution of customer issues or complaints in a professional and timely manner. Generate sales reports and provide updates to internal stakeholders. Qualifications & Skills Willingness to commute daily to our office in Amstelveen- this is a fully on-site role. Applicants must have the right to work in the Netherlands; visa sponsorship is not available. Bachelor's degree in Business Administration, Sales, or a related field. 2–4 years of experience in sales coordination, customer service, or order processing. Familiarity with CRM systems and SAP ERP is a strong advantage. Solid organizational and time-management skills, with attention to detail. Strong communication skills in English (both written and verbal); other languages are a plus. Proactive, customer-focused mindset with the ability to work cross-functionally. Comfortable working in a fast-paced, international environment. What We Offer Competitive salary according to your experience. 25 holidays per year. A collaborative, international team based in our Amstelveen office, with a strong presence across Europe and Asia. Opportunities for professional growth, learning, and development in the rapidly evolving EV sector. The opportunity to shape the future of electrification and contribute to a more sustainable world.

Core Responsibilities

Coordinate pre-sales and post-sales processes, including lead engagement, RFQs and tenders, CRM updates, contract coordination, and support for the Business Development team. Verify and process customer orders, coordinate delivery and documentation with internal teams, track payments, resolve customer issues, and report on sales activity.

Requirements

Requires a bachelor's degree in Business Administration, Sales, or a related field, along with 2–4 years of experience in sales coordination, customer service, or order processing. Candidates must be eligible to work in the Netherlands, commute daily to Amstelveen, communicate strongly in English, and be organized and customer-focused; CRM and SAP ERP familiarity is an advantage.

Benefits

• 25 Holidays Per Year
• Professional Growth Opportunities
• Learning And Development Opportunities