Key Skills

Job Description

What will I do? I prepare, configure and test professional AV and Unified Communications systems before they are installed at customer sites. By identifying technical issues early, I help ensure efficient, first-time-right project delivery. I check equipment against technical designs and Bills of Materials. I configure AV and UC solutions, including Microsoft Teams Rooms, Zoom Rooms and Cisco systems. I update firmware, configure network settings and apply customer-specific configurations. I test cameras, microphones, speakers, displays, touch panels and room controls. I troubleshoot hardware, software, firmware and network issues. I document configurations, test results and device information. I prepare a clear technical handover for installation teams. What do I have to bring? My skills and experience: Must-have requirements Practical experience in professional AV, Unified Communications, IT or systems integration. Knowledge of AV and UC configuration, testing and troubleshooting. Basic networking knowledge, including TCP/IP, DHCP and static IP addressing. Ability to read technical drawings and Bills of Materials. Professional English at B2 level or above. Willingness to work on site and travel within the Netherlands and Belgium. Preferred qualifications Experience with Microsoft Teams Rooms, Zoom Rooms, Cisco, Q-SYS, Biamp, Shure, Crestron, Extron or similar technologies. Relevant manufacturer certifications or AVIXA CTS. Professional working proficiency in Dutch. I combine hands-on AV and IT experience with strong troubleshooting skills. A relevant technical qualification is helpful, but practical competence and experience are more important than a specific degree. Working at DEKOM - How do I work? At DEKOM, technology and collaboration go hand in hand. Our “stay human” culture means working professionally while remaining approachable, supportive and open. I take ownership of my work, communicate technical findings clearly and collaborate closely with colleagues across engineering, projects, installation and service. What I can expect: A collaborative international team with flat hierarchies and short decision-making processes. Modern AV and Unified Communications technologies, tools and equipment. A high level of trust, personal responsibility and room to organise my work. Diverse customer projects across the Netherlands, Belgium and Europe. Open communication and close cooperation across technical and project teams. Opportunities to contribute ideas and improve staging procedures, technical standards and quality processes. Professional development toward Senior or Lead Engineering, Commissioning, Technical Design or manufacturer specialisation. A future-oriented working environment in professional collaboration and workplace technology. We are looking forward to your application: Tatjana Ulrich - Global HR Director

Core Responsibilities

Prepare, configure, and test professional AV and Unified Communications systems before customer-site installation, including checking equipment against technical designs and Bills of Materials. Troubleshoot technical issues, document configurations and test results, and provide installation teams with a clear technical handover.

Requirements

Candidates need practical experience in professional AV, Unified Communications, IT, or systems integration, along with configuration, testing, troubleshooting, and basic networking knowledge. They must be able to read technical drawings and Bills of Materials, have English proficiency at B2 level or above, and be willing to work on site and travel; relevant technologies, certifications, and Dutch proficiency are preferred.

Benefits

• Professional Development Opportunities
• Collaborative International Team
• Flat Hierarchies
• Personal Responsibility
• Modern Technology and Equipment