Client Advisor Rotterdam
Key Skills
Job Description
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. For our Department Store – Bijenkorf Rotterdam – we are now recruiting a Client Advisor who will be in charge of building meaningful relationships with our clients and of delivering a personalized and elevated shopping experience. Main Responsibilities Welcome and assist each client providing an excellent in-store experience at all times, by understanding client desires and creating a hand-crafted experience Act as a Brand Ambassador able to represent the image and the values of the brand in terms of standing, knowledges and contents Create a long-term authentic bond with clients, nurturing meaningful and loyal relationships through personal connections and CRM initiatives Demonstrate active leadership on the selling floor, maximizing sales opportunities and driving individual and team sales results Prove Brand and product knowledge and be up-to-date with new trends and competitors Ensure and maintain the shop floor and visual display high luxury standard, complying with Company operational guidelines and stock procedures. Requirements A proven track record delivering sales in a luxury retail environment, as well in Clientelling activities Excellent understanding of the luxury sector and product sensitivity Strong communication skills and commercial mindset Digitally aware and open to new ways of working Ability to interact effectively with foreign clients Passion for Diesel Brand, product and heritage 🌍Language proficiency: Dutch and English are mandatory. Any additional language is considered a strong plus What We Offer 🚀A range of development opportunities in Diesel and OTB group Store network in The Netherlands and abroad 👖 A Employee discount on Diesel and on other exclusive OTB Group Brands 🙌 An awesome, young and dynamic team 🏳️🌈 Highly inclusive working environment 🥖 Lunch vouchers For applications - you can directly refer to [email protected] As part of OTB Group, we work in a proactive environment, where everyone is challenged to achieve new goals, outstanding performances are recognized, and valuable career opportunities are provided to all employees. For us People come first: we have an international environment with employees of 60 nationalities and more than 60% women, with 35 years as average age. #DSL Privacy policy available here: https://apps.otb.net/hr-gdpr/
Core Responsibilities
Welcome and assist clients with personalized, elevated service while building long-term relationships through personal connections and CRM initiatives. Represent the Diesel brand, drive individual and team sales, maintain strong product and trend knowledge, and uphold store presentation and operational standards.
Requirements
Candidates should have a proven record of sales and clienteling in luxury retail, a strong understanding of the luxury sector, and excellent communication and commercial skills. Dutch and English are mandatory; candidates should also be digitally aware, able to serve international clients, and passionate about Diesel and its heritage.
Benefits
- Development Opportunities
- Employee Discount
- Inclusive Working Environment
- Lunch Vouchers
About Diesel
Industry: Apparel & Fashion
Company size: 1,001-5,000 employees
Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Despite Diesel’s extraordinary growth, its philosophy is the same as when Renzo Rosso created it in 1978: he envisaged a brand that would stand for passion, individuality and self-expression while brand continues to blaze its own trail. Diesel thrives on change: every new product derives from a process of enormous creative freedom, ensuring constant innovation. The collections include: Diesel, Diesel Black Gold and Diesel Kid. Diesel is not just apparel and denim: it’s a lifestyle, which has been interpreted through licenses with leading brands to develop watches and jewellery (with Fossil), eyewear (with Marcolin), fragrances (with L’Oreal), helmets (with AGV), strollers (with Bugaboo), and a complete Living Collection (with Moroso – furniture, Foscarini – lighting, Scavolini – Diesel social kitchen, Seletti – tableware and Berti – wooden flooring). Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores.