Key Skills

Job Description

Additional Information Job Number 26124340 Job Category Housekeeping & Laundry Location Stadhouderskade 12, Amsterdam Noord 1054 ES, NetherlandsVIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Set next to the picturesque Vondelpark, in the heart of the city, the 396-room Amsterdam Marriott is celebrated for its proximity to significant landmarks such as the Rijksmuseum and Van Gogh Museum, exclusive shopping, vibrant nightlife and high-end restaurants. Opened in 1975 as the first Marriott in Europe, the hotel blends a prime location with contemporary interiors, offering an ideal address for exploring Amsterdam. The hotel also features 11 flexible meeting and event spaces with natural daylight, including our Grand Ballroom and studios. Guests can enjoy premium dining at Midtown Grill, one of Amsterdam’s top steak restaurants, as well as Bar TWLV, our cosmopolitan bar offering globally inspired dishes, creative cocktails and a day-to-night atmosphere What are your responsibilities? Join our team as a detail-oriented and collaborative Housekeeping Supervisor. Your role will involve inspecting guest rooms and public areas, ensuring cleanliness meets our high standards. You'll run sold room reports, verify room status, prioritize cleaning, and update departing guest room statuses. Act as a liaison, coordinating efforts between Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms, communicate changes in assignment sheets, and assist with hiring, training, scheduling, and motivating employees. Strong communication skills, paperwork accuracy, and the ability to work with various departments are vital. Join us in maintaining exceptional cleanliness and guest satisfaction. What makes you the perfect fit? You take initiative and feel responsible for what you do. You have relevant experience and are a reliable colleague. You are flexible and do not mind working different shifts and you speak Dutch and/or English. To be eligible for this position you… Have great guest services skills and always want to go the extra mile for our guests; Are flexible, friendly & team player; Have good communication & social skills; Are fluent in English and/or Dutch, other languages are of course a plus. What do you get in return? The Amsterdam Marriott Hotel is part of Marriott International and offers a competitive salary & a wide package of benefits. Each year you will have a performance appraisal and depending on your performance you will get a salary increase. Furthermore we offer: Special discounted rates for 10.000+ Marriott hotels worldwide for you, your family and friends; A special discount of 50% in a selection of fine bars and restaurants in 5 star hotel properties in Amsterdam; Monthly gross salary of €2645,47 Personal coaching & training to support you in your day-to-day job; Career possibilities within Marriott International; You can make use of our gym for free. To get a good work out before our after your shift. A travel allowance of €0,23 per kilometer, with a maximum of €200 per month. If you live more than 50 km away (one way), you are eligible to park for free at the hotel. 25 paid vacation days per year. Based on a fulltime contract; Professional uniform provided by the hotel; Access to our Marriott Benefits at Work Platform; Discounts at top restaurants in Amsterdam through our partnership with Luxury Hotels of Amsterdam. Possibility for an attractive referral bonus program A ‘Sprit to Serve’, get rewarded for bringing excellent service through positive reviews; A TakeCare program; we focus on your wellbeing in general and organize several healthy and fun activities throughout the year; A professional environment to work in; Many social activities, such as our Associate Appreciation Week, an annual Staff Party and Team outings. For more information about the Amsterdam Marriott Hotel please have a look on our website; www.amsterdammarriott.com. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Core Responsibilities

Inspect guest rooms and public areas, manage room status and cleaning priorities, and ensure cleanliness meets hotel standards. Coordinate with Housekeeping, Engineering, Front Office, and Laundry, resolve room discrepancies, and support hiring, training, scheduling, and motivating employees.

Requirements

Candidates should have relevant experience, strong guest-service and communication skills, and be reliable, proactive, flexible, and collaborative. Fluency in English and/or Dutch is required, and willingness to work different shifts is expected.

Benefits

• Discounted Rates at Marriott Hotels Worldwide
• Discounts at Selected Bars and Restaurants
• Performance Appraisals and Potential Salary Increases
• Personal Coaching and Training
• Career Development Opportunities
• Free Gym Access
• Travel Allowance
• Free Parking Eligibility
• 25 Paid Vacation Days
• Professional Uniform
• Employee Benefits Platform
• Referral Bonus Program
• Service Recognition Rewards
• Wellbeing Program and Activities
• Social Activities and Team Outings