
Conference & Banquet Assistant Manager
Key Skills
Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Banqueting Manager, you’re not just providing leadership and direction for event set-up operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here's what you'll do during a typical day:
- Oversee event set-up and inspections: Provide direction and oversight to the banquet set-up team, Meetings and Convention Services Managers, and Facilities Managers to ensure all event spaces are accurately prepared, meet client specifications, and are inspected on schedule
- Drive seamless event turnover: Oversee breakdown and clean-up procedures to maintain high standards of cleanliness, organization, and readiness for future functions
- Uphold space presentation standards: Guide and assist team members with tasks such as furniture care, floor maintenance, carpet cleaning, and overall banquet space presentation
- Support event success: Assist with planning, organization and execution of all banquet functions
- Enhance guest experiences: Collaborate with the Culinary and F&B Teams to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the banqueting experience
- Champion company culture: Foster a diverse, high-performing team by integrating Hilton’s values into all event initiatives, creating a guest- and team member-centric environment, and leading with direct, meaningful engagement
- Lead and develop the team: Support and manage banquet/facilities team members, providing coaching, addressing issues promptly, and encouraging a motivated, collaborative work environment
Qualifications
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Core Responsibilities
The Assistant Banqueting Manager oversees event set-up operations, inspections, and breakdown procedures to ensure client specifications are met. They also lead and develop the banquet team while collaborating with culinary and F&B departments to enhance the overall guest experience.
Requirements
Candidates should possess a strong passion for hospitality and demonstrate leadership, integrity, and teamwork. The role requires the ability to manage event logistics, maintain high standards of space presentation, and foster a motivated, guest-centric team environment.
Benefits
- Award-winning workplace culture
- Career development opportunities
About Hilton
Industry: Hospitality
Company size: 10,001+ employees
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 27 world-class brands comprising more than 9,100 properties and over 1.3 million rooms, in 143 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the nearly 250 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, X, LinkedIn, Instagram and YouTube.